Chargeback and 100 years banishment

Casey613 · Post by **Casey613** » Mon Oct 01, 2007 3:40 pm

Apparently my sister needed more cash to buy puma shoes and other stuff on eBay so she canceled the latest payments on PayPal. This has happend to me before in other MMOs and shortly after I paid again and my account was unbanned, however, a friend told me that this kind of system is not applied in SilkRoad Online...
If it is applied, can someone explain me how to reach JM?

Hellzowner · Post by **Hellzowner** » Mon Oct 01, 2007 8:11 pm

Uh-Oh, hide!!

Casey613 · Post by **Casey613** » Mon Oct 01, 2007 8:52 pm

Yeah that was very helpful, thanks for putting all your effort into the matter man

ltrbojevic · Post by **ltrbojevic** » Mon Oct 01, 2007 9:02 pm

Once chargeback happens, the only way to get unbanned is to pay it if i'm correct, other then that there is no way to contact JM or get unbanned

Casey613 · Post by **Casey613** » Mon Oct 01, 2007 10:20 pm

Once you're banned there's no way to use the website when logged...

phulshof · Post by **phulshof** » Tue Oct 02, 2007 5:35 am

They used to have information for this on the SRO website, but I cannot find it, so I'll have to try it from my memory:
1. Get Paypal to undo the chargeback. Do NOT send a NEW payment.
2. Get Paypal to send JoyMax an email at pay@silkroadonline.net and paypro@silkroadonline.net (I'm not sure which of the 2 they use these days) stating that the chargeback has been reversed, and to reinstate your character.
3. Patiently wait until they fix your account, or send Morningdew an email at joymax.usa@gmail.com to speed up the process. This may take a few weeks; they're rather busy lately.
Never send them your password; they won't need it.

truez · Post by **truez** » Tue Oct 02, 2007 7:58 am

phulshof wrote:They used to have information for this on the SRO website, but I cannot find it, so I'll have to try it from my memory:
1. Get Paypal to undo the chargeback. Do NOT send a NEW payment.
2. Get Paypal to send JoyMax an email at pay@silkroadonline.net and paypro@silkroadonline.net (I'm not sure which of the 2 they use these days) stating that the chargeback has been reversed, and to reinstate your character.
3. Patiently wait until they fix your account, or send Morningdew an email at joymax.usa@gmail.com to speed up the process. This may take a few weeks; they're rather busy lately.
Never send them your password; they won't need it.

Does any of these work these days

phulshof · Post by **phulshof** » Tue Oct 02, 2007 8:27 am

I have no idea. I don't let other people use my paypal account, so I don't suffer from these kinds of problems.

pinoyplaya · Post by **pinoyplaya** » Fri Oct 05, 2007 5:34 pm

how do u chargeback in paypal? I called my bank and they said I have to call paypal so my latest transaction using my card wont go through. If they dont cooperate I can file a dispute from thingy from the bank.

Foss · Post by **Foss** » Sat Oct 06, 2007 1:37 am

There was a phone number posted somewheres actually in one of the topics in general chat. Ill try to find it

Casey613 · Post by **Casey613** » Wed Oct 10, 2007 1:03 am

Foss, did you find that number? It has happend again, to a union member of mine..