about verification code please help me

[madrix]

i formatted my pc and installed everything with their lastest updates.i installed flashplayer and then i installed sro.
it downloaded all the partches and i pressed start
i wrote my id and pass and a black code area appeared
i cant see the code but i wrote case****** exactly the same that u said in forum but it didnt work what can i do to see that image code

[Stallowned]

First of all report it through the bug report, second I don't know.

[StealMySoda]

Try installing new graphic drivers