Disconnect problem

[Ayasha]

Every time I log in to Silkroad (Azteca server) I disconnect after a maximum of five minutes.
My internet is fine it works normally outside of Silkroad.

Is anyone else having the same problem?

[Gladiator_RN]

Nope, but since the last inspections i do have huge lags.

[The Invisible]

Try Re-installing , Rebooting or Re-downloading as they fix 80 % of the technical problems .

[Zephyrir]

I recommend you downloading the full Legend VII. client instead of patching the old one. Since I have installed the new client both DC and lag problems are gone.

[apan]

JM needs to make space for the Prem users lol

[magneto_tn]

despite all the lame answers.. i have the same problem when i run a clean client i get dc after 5 minutes, 10 minutes max.. i've been facing this problem for nearly a year now.. anyway i traced the problem using my good computer knowledge and i found out that the dc is caused by the stupid Game Guard.. i sent them an email with the log file attached and i got an answer, they told me that game guard is detecting some sort of auto-clicker or whatever, and i have none of course.. tried different windows (xp, vista and Win7) the problem still there so i sent them another email asking them whether they are mistaking one of my drivers with this auto-clicker or not and what should i do to fix this issue.. of course i got ignored by them.. the problem is related to your computer.. im using a laptop HP 6730S what's yours?
PS: i was forced to use a 3rd party program to stay online, which bypass the Game Guard.. which feed my doubts about it.. sooo any suggestion except buying a new computer?

[roe2121]

i dont get dced if im in a stall or in a pt getting exp but as soon as the exp stops or im out of stalling i get dced. (im a premium user too) i think its a problem with gameguard conflicting with antivirus/firewall possibly any other games work perfectly.

[magneto_tn]

yeh its Hackshield problem i checked the log and this is what i found before i get dc:

Code: Select all

[00:05:34.703][0000019C] VEN_11AB&DEV_4357&SUBSYS_30E8103C&REV_00
[00:05:34.703][0000019C] VEN_8086&DEV_2448&SUBSYS_00000000&REV_93
[00:05:34.703][0000019C] VEN_8086&DEV_2919&SUBSYS_00000000&REV_03
[00:05:34.703][0000019C] VEN_8086&DEV_2928&SUBSYS_30E8103C&REV_03
[00:05:34.703][0000019C] VEN_8086&DEV_292D&SUBSYS_30E8103C&REV_03
[00:05:34.703][0000019C] VEN_8086&DEV_2934&SUBSYS_30E8103C&REV_03
[00:05:34.703][0000019C] VEN_8086&DEV_2935&SUBSYS_30E8103C&REV_03
[00:05:34.703][0000019C] VEN_8086&DEV_2936&SUBSYS_30E8103C&REV_03
[00:05:34.703][0000019C] VEN_8086&DEV_2937&SUBSYS_30E8103C&REV_03
[00:05:34.703][0000019C] VEN_8086&DEV_2938&SUBSYS_30E8103C&REV_03
[00:05:34.703][0000019C] VEN_8086&DEV_2939&SUBSYS_30E8103C&REV_03
[00:05:34.703][0000019C] VEN_8086&DEV_293A&SUBSYS_30E8103C&REV_03
[00:05:34.703][0000019C] VEN_8086&DEV_293C&SUBSYS_30E8103C&REV_03
[00:05:34.703][0000019C] VEN_8086&DEV_293E&SUBSYS_3614103C&REV_03
[00:05:34.703][0000019C] VEN_8086&DEV_2940&SUBSYS_00000000&REV_03
[00:05:34.718][0000019C] VEN_8086&DEV_2942&SUBSYS_00000000&REV_03
[00:05:34.718][0000019C] VEN_8086&DEV_2944&SUBSYS_00000000&REV_03
[00:05:34.718][0000019C] VEN_8086&DEV_2948&SUBSYS_00000000&REV_03
[00:05:34.718][0000019C] VEN_8086&DEV_294A&SUBSYS_00000000&REV_03
[00:05:34.718][0000019C] VEN_8086&DEV_2A40&SUBSYS_00000000&REV_07
[00:05:34.718][0000019C] VEN_8086&DEV_2A42&SUBSYS_30E8103C&REV_07
[00:05:34.718][0000019C] VEN_8086&DEV_2A43&SUBSYS_30E8103C&REV_07
[00:05:34.718][0000019C] VEN_8086&DEV_4237&SUBSYS_12118086&REV_00
[00:05:34.718][0000019C] {453F3B8D-FC61-4218-AE55-0C296AF8A2F9}
[00:05:48.765][0000019C] [AntiCpXCnt][_AntiCpXCnt_MakeResponse] dwRequestLength = 284
[00:05:48.765][0000019C] {56D02256-C1AD-4332-97D0-3DC4C61091B3} AntiCpXSvr Error Code : 0xe9040019
[00:05:57.562][0000019C] {A3279428-58A0-4529-B375-35F94D5E1B1C} 2252
[00:05:57.562][0000019C] {12387FF9-AF55-4809-998F-7036ACA51C2D}
[00:05:57.562][0000019C] {831524FE-CA89-4326-B290-94FAC8D49023}
[00:05:57.562][0000019C] {2395FA9F-02EE-4480-A094-D467B3360B9C} 3184
[00:05:57.562][0000019C] {626306F3-F09E-4EC2-9FD1-B6BF779348A5} 2956
[00:05:57.562][0000019C] {2DC47A56-C3C8-4EBB-AEA2-663A11EEFB2D}
[00:05:57.562][0000019C] {A86B18F5-B175-4C0D-A7B6-06FC10F33E35}
[00:05:57.562][0000019C] {A64E2BE4-2B1E-4B6A-96B3-2AD70919903F}
[00:05:57.562][0000019C] {020EE9D9-E1EC-42A0-B6AB-BBCCC69A6886}
[00:05:57.562][0000019C] {BA69A1A3-D0C4-4B93-A04A-F6EB061726CF} 3636
[00:05:57.562][0000019C] {0D9DC491-DB4D-413E-B6F5-3B4A1FAB7EE4} 3996
[00:05:58.203][0000019C] {9096740E-596A-49B8-9718-8695ADB34CAF} 2352
[00:05:58.500][0000019C] {E62F9D44-5ACB-49D9-B797-CF365E33A4EA} 3052
[00:05:58.593][0000019C] {E6F3E7FF-601B-4F66-A083-6D4C487F3A3F} 3896
[00:05:58.593][0000019C] {03A5D634-0D10-4BC8-8339-E3C6EEC5DCB5}
[00:05:58.609][0000019C] {080ED441-82C2-4561-88E5-0FBEB52B252F}1
[00:05:58.703][0000019C] {77D47CA6-32AF-4D55-AA77-A4821BA4605A} 432
[00:05:58.718][0000019C] {31E342A8-7598-4F2E-829E-68F53F3AA3DE} 236
[00:05:58.718][0000019C] {080ED441-82C2-4561-88E5-0FBEB52B252F}2
[00:05:58.718][0000019C] [EHSvc][StopService] Eagle_StopDriver() ret = 0
[00:05:58.718][0000019C] [EHSvc][AhnHS_StopService] Success StopService()
[00:05:58.718][0000019C] [EHSvc][AhnHS_StopService] End of AhnHS_StopService()
[00:05:58.734][0000019C] [EHSvc][AhnHS_Uninitialize] Eagle_Uninitialize(), ret = 0
[00:05:58.734][0000019C] [EHSvc][AhnHS_Uninitialize] End of AhnHS_Uninitialize()

[Gladiator_RN]

^
?

[magneto_tn]

That's Hackshield log ^^
google this "0xe9040019" you will see that many people are facing this problem.. none got a good answer.. i sent another email to ahnlab support.. hopefully i'll get an answer

[roe2121]

try disabling firewall to play sro? if that fixes the problem then that means the firewall is the problem.. dont like that fix then i cant suggest anything else but routers have good firewalls on them usually if set up correctly. and just general use of intelligence got me through without a firewall until i got eset smart security.

[magneto_tn]

hmmm.. I don't use anti-viruses nor firewalls
if was translating some of the korean websites about this problem, they said that the code i just posted above means that hackshield detected "memory hacking" whatever that is i don't know what's causing it.. any idea what might cause it?

[PuppetOfGaea]

It's the sever, my guild has a lot of people with this problem too.

[in2ition]

I DC every 5minutes for 2 days now on Rome. Randomly, when I run the silkroad.exe the error with the message " servers are currently going under inspection..." appears. I never had these problems until now, doh. It's the servers, hope that they will fix them in tomorrow in the inspection.

[SImpangranli]

I have the same problem on azteca.. huge lags and dc after 5mins :/

[Ichimaru420]

Ya I dc and now it's telling me my char is logged in.
I guess it's telling me to quit.

[_Equal_]

I dc occasionally, more so with the recent update, but never after 5 minutes.

btw, wonder which "third party programs" auto-reconnect.

[penfold1992]

<-- im getting huge lag and dc issues too...

[CeLL]

damn why op get banned??

[TheDrop]

I have been dcing aswell, and my guidies had the same problem yesterday (Azteca)

But now i cant log into anything..the circle thing next to the server name is all empty

[ltsune]

I know it's not exactly the same issue, but whenever I start Silkroad, I get this error message: "Connection to the server has ended. Please try again later.".
NOTE: This is before I even get to press "Start". It's when opening the launcher.
Anybody have a solution?

[The Invisible]

Reconnect later .