chargeback

A place for general discussion about Silkroad Online. Talk about the game or ask questions. Please keep threads Silkroad Online related.
Post Reply
User avatar
killzacca
Hi, I'm New Here
Posts: 2
Joined: Thu Mar 03, 2011 6:11 am
Quick Reply: Yes
Location: the netherlands

chargeback

Post by killzacca »

I got a chargeback block and I would like to pay but cannt nowhere find the bankaccountnummers of SRO. Nor another way to pay you for its only possible through the site and thats been blocked. Could you please give me the right information. Thank you in advance.

User avatar
jaksje
Active Member
Posts: 730
Joined: Sat Jun 06, 2009 11:58 am
Quick Reply: Yes
Location: home

Re: chargeback

Post by jaksje »

Rite... so if i understood well, you payed joymax, chargebacked, and now want to pay again?
Image
mmmmm Bacon :)

User avatar
killzacca
Hi, I'm New Here
Posts: 2
Joined: Thu Mar 03, 2011 6:11 am
Quick Reply: Yes
Location: the netherlands

Re: chargeback

Post by killzacca »

Yes I had paid but through a short block on my bankaccount they (Joymax) the money, they blocked mySRO ount. All for the reason it count be paid... at that moment. BTW... your mainlanguage is English jaksje, or maybe Dutch..?

User avatar
jaksje
Active Member
Posts: 730
Joined: Sat Jun 06, 2009 11:58 am
Quick Reply: Yes
Location: home

Re: chargeback

Post by jaksje »

my mothertongue is Flemish/Dutch yes :) But i have no idea how to solve that. Best thing that i think you should send a mail to their customer support :)
grts
Image
mmmmm Bacon :)

User avatar
CeLL
Senior Member
Posts: 4441
Joined: Tue Nov 18, 2008 4:26 am
Quick Reply: Yes
Location: SHEEKA JOOM BA BOOM BAH!! BAM! BAM BAM BAM BAM BAM!!!!!!!!!!!!

Re: chargeback

Post by CeLL »

you must go through the third party by which you paid. tell them to send the money again and to contact joymax for you. if they wont youll have to search out joymax contact info and email them. it can take up to 3 weeks to clear these issues.
Image
^^Thanks Thomas42

Post Reply

Return to “Silkroad General Discussion”