Dutch people with @HOME provider can't play SRO anymore!!!!!

[devina87]

hi everybody,

i had same problems like u and @home didnt fix it for me too,
someone give me the advice to use proxifier and now i can play again

i will play with this till @ home finaly will fix this problem but it will take long time i think

also for the people who want to play
download proxifier and look here to get more information

http://www.silkroadforums.com/viewtopic.php?t=16447

hope u can do something with this

[eMMen_Mark0s]

I only have got one question...
Who his fault is it? @home or Joymax...?
Joymax changed DNS and banned @home ip?
Or what is exacly going on...

[djpatje]

we hadden gebellt naar @home en ze zeiden dat joymax niet reageert op hun verzoek om ze te unbannen (klote flikkers reageren nergens op)
dus in andere worden iedereen die @home heeft is flink genaait komt het op neer of het word komende week opgelost of Nooit en wat dan net zo leuk is is dat hier alleen glasvezel kabels zijn dus geen andere provider voor mij


for english ppl put it trough google trans

[kkiller]

[ShiningStar]

Ik heb gelezen dat sommige mensen met problemen naar @Home hadden gebeld..
Nu heb ik ook gebeld (Heb het probleem ook.)
De 1e keer, Moest ik de DNS veranderen van de computer (Bij netwerk verbindingen, Geen success)
de 2e keer, Moest ik naar Cmd > ipconfig /all gaan en dan nog wat doen
de 3e keer moest ik de gameserver contacteren...
Sinds AL die opties geen resultaat hadden, Was mijn vraag aan de mensen die het probleem opgelost hadden

Wat heeft u tegen de medewerker van @Home gevraagd/gezegd zodat het probleem opgelost was ?

[the brotherhood]

Please keep in mind that we speak english here.

But It's not @Home fault either,its strictly those beggers from joyless..

@Home did what they could,but joyless just refuses any contact.

So do what i do,say Fack you silkroad and move on in life.

Trust me,you're going to thank me later.

[Sinemet]

That's Farking nonsens. I worked for @home helpdesk and what they are saying to the customers is Farking bullshit. Also a helpdeskagent of @home isn't allowed to call joymax, so they tell you a bullshit story just to keep you happy. These are all reasons why i left. cause @home does nothing, and know in most cases nothing.

[the brotherhood]

That's Flarking nonsens. I worked for @home helpdesk and what they are saying to the customers is Flarking bullshit. Also a helpdeskagent isn't allowed to call joymax. These are all reasons why i left. cause @home does nothing, and know in most cases nothing.

That sucks then,if that's true,but i don't suppose you got some proof of such a bold statement?

And let's just assume i believe you,recieving more then 512K mails per day,still makes @Home sit and do nothing?

I would go crazy having to deal with that everyday.

[ShiningStar]

But, You are telling me @Home doesnt do anything about the problem..
How come, A Phew people are helped.. Or atleast they say in here.

[autobot]

I got in through the proxifier thing, played last night and all day.
@home user

[ShiningStar]

Didn't worked, Still anoying "Cannot connect" Error thing
And it just came when i bought like 500 silk?!

[K]

Hello,

With 3 persons playing on Silk in this house we are also trying to get on SRO with @home.

Sunday and yesterday we tried to trace the route towards Joymax (with tracert) to find out if the signal would get to Joy. With 'tracert' we find out that the data packets are not leaving the @home network.
To my opion the problem is not Joymax but the routertables in the network routers of @home.

As an alternative we are playing Knightonline at the moment till @Home is going to fix the problem.

(Knightonline is free and looks a lot like SRO)

[ShiningStar]

Dont think they will...

[Sinemet]

Don't think they will either Still can't connect.

[ShiningStar]

Ahh, I think i will take a break from Silk..
Took me a while to make my desicion.
Maybe i check once a month if i can connect or not..
If i can and if they fix the problem i will start playing silk again (Atleast i hope so)

[Chaud]

I would like to add at this point, if you want help, msg me, dont pm me. Im not even going to read all of the pms im getting.

[eMMen_Mark0s]

mhh.. okay, just as I tought..
Now i'm playing world of warcraft and it is much more fun then silkroad.
Only I hope that i can play silkroad in 2 weeks.

[kkiller]

proxy worked now stopped working

[ShiningStar]

Is it true, That WoW Cost like €60 in the store
And that you have to pay €30 a month to play online ?

[BloodSeeker]

$15 a month but yea its true

[ShiningStar]

Scam

[Willemg]

i read that some people think @home user has being helpt (by athome) to get online, that's not treu,.....

we didn't get online with help from @home,.. but trough that proxifier progamm.

you have to do exactly what they told and it wil work!
but when proxifier runs,... you can only use the programs that are programmed in proxifier.

i will try to make sceenshot 's of the programm later, maybe it helps.

[edit]

i made 2 screens, i hope they help you get online with silroad;
http://members.home.nl/wgsnijders/screen1.gif
http://members.home.nl/wgsnijders/screen2.gif

in the second screenshot you see 2 silkroad items, make sure you add those 2 .exe files into the programm.
[/edit]

[ShiningStar]

That work's if your using a router too ?
Or do u need to configure ports in the router setup ?
Cause, My router is a bit..troublesome it wont let me change ports

[sybergirl]

On the site of silkroad does JOYMAX ask the people who have problem some information.
But we can download the patch the say and we can post the things the ask. Because we can't on there website.

Manual Patch and IP/DNS Information (Revised)

Date : 9/22/2006

inquiry : 4675

Hello. This is Silkroad Online.

We have a manual patch which when applied may resolve the issue that some of you may be facing with DNS problems. Please click below to go to the page where you can download this patch.

Go to the Data Bank

If this manual patch does not work, please use the process listed below to assist us in assisting you.

In order to assist in the resolution of the issue that is affecting some of our users in regards to connection, we would like those of you with issues to post your IP address and DNS server information to the Bug Report subsection under the Customer Service tab. DO NOT POST THIS INFORMATION TO THE General Technical Issues/Bug Reports Forum! Doing so could compromise the security of your system.

The method to get this information is listed below:

1. Go to the Start button.

2. Select the Run menu selection.

3. You will get a text entry box. Type in 'cmd'.

4. One you are in the windows that opens, please type: 'ipconfig /all'

5. Either post the information that comes after the 'IP Address' and 'DNS Servers' section OR take a screenshot have it hosted on an image hosting site and post the link to it to our Bug Report section.

6. In addition, a trace route would also be of great assistance as well. In the same window in step 4, type 'tracert 121.128.133.26'. Please post the results in the same way as step 5.(Revised)


Again DO NOT POST THIS INFORMATION TO THE General Technical Issues/Bug Reports Forum!
[/code]

[eMMen_Mark0s]

WoW is 30 euro and 13 (?) euro a month...

[Willemg]

On the site of silkroad does JOYMAX ask the people who have problem some information.
But we can download the patch the say and we can post the things the ask. Because we can't on there website.

Manual Patch and IP/DNS Information (Revised)

Date : 9/22/2006

inquiry : 4675

Hello. This is Silkroad Online.

We have a manual patch which when applied may resolve the issue that some of you may be facing with DNS problems. Please click below to go to the page where you can download this patch.

Go to the Data Bank

[/code]

we tried to patch it but it doesn't work
i can't post the patchfile, because it's 35 Mb. We downloaded it somewhere else and install it home on 3 laptops but "0" results.

we still can play via proxiefier, but thats an evaluation version. it runs 30 days,... than its finish!.

[Willemg]

Again i send a mail to support@home.nl and klachten@home.nl.

i forwarded the mail of sunday 17 sept with the folowing text;

Goedendag,

Het onderstaande mailtje heb ik u vorige week zondag gestuurd. Ik heb daarop een antwoord van u gehad en die heb ik er onder bijgevoegd.
Ondertussen zijn we alweer een week verder en is er geen enkele vooruitgang, zodat we nog steeds geen verbinding kunnen maken met de game server van Silkroad.
Ondertussen hebben we contact gehad met oa troublesathome, een ex werknemer van @home en diverse leden van @home en ze spreken allen ‘schande’ van de manier waarop men met dit probleem om gaat bij @home en hoe de leden aan het lijntje worden gehouden met telkens weer verschillende antwoorden. (soms zelfs antwoorden waaruit blijkt dan de medewerker totaal niet weet waar ie over praat, aldus de leden).

Kunt u me vertellen wat er ondertussen gedaan is/wordt om ons van dit probleem te verlossen?

Please mail all of you to the same adresses , so they got grazy and fix the problem.

[ShiningStar]

Do u think Spamming/Calling them 24/7 Will get any result ?

1.) They get anoyed by your spam..
2.) All the phonelines will be taken and there will be hardly any improvement.
3.) Just have patience.. I know it's hard, Including me im @Home user too.

[Willemg]

Do u think Spamming/Calling them 24/7 Will get any result ?

1.) They get anoyed by your spam..
2.) All the phonelines will be taken and there will be hardly any improvement.
3.) Just have patience.. I know it's hard, Including me im @Home user too.

patience? how long?

no, i don't have any patience anymore.
they have to work on it!
Its always the same with @home, they told several months ago about telephone at the cable can be use by members, i answerd it directly and yes i could get cable phone,..... still don't have it ;-(
but i pay the price of cable phone

[Crumpets]

Do u think Spamming/Calling them 24/7 Will get any result ?

1.) They get anoyed by your spam..
2.) All the phonelines will be taken and there will be hardly any improvement.
3.) Just have patience.. I know it's hard, Including me im @Home user too.

patience? how long?

no, i don't have any patience anymore.
they have to work on it!
Its always the same with @home, they told several months ago about telephone at the cable can be use by members, i answerd it directly and yes i could get cable phone,..... still don't have it ;-(
but i pay the price of cable phone

+1,

I'm gonna order internet from XS4ALL now this is crap, and gonna send some complaints