Silk charged but didnt recive it :( ?

stojko · Post by **stojko** » Mon Aug 28, 2006 7:01 pm

I order 100 silk in friday payment is accepted and evrything went ok but i still didnt get it.So do somebody know for this and how much most i should w8?

Anh_Hung_Rom · Post by **Anh_Hung_Rom** » Mon Aug 28, 2006 8:20 pm

I use paypal and the silks are available instantly after the purchase. How did you pay?

stojko · Post by **stojko** » Mon Aug 28, 2006 9:12 pm

i payed paypal also but still after 3 days i didnt recive anything.I read all this forums and didnt find any topic like this so i ask u ppl what should i do?Btw do i look for silk when i klick item mall button in game?Again i will tell that payement is accepted and money is taken off my account.

FFGIRL · Post by **FFGIRL** » Mon Aug 28, 2006 9:30 pm

Ok, well first step is to go to the SilkroadOnline website and log in, once logged in, goto your Charge History and have a look if the money has been charged onto your account.

If the charge is there and the silk isnt then youll need to raise a Bug Report

If the charge isnt showing on that page but it is showing on paypal then i would suggest contacting paypal and asking their advice (when you log into paypal there is a link at the very bottem that says "contact us").

Hope this helps
FFGIRL

stojko · Post by **stojko** » Mon Aug 28, 2006 9:49 pm

Tnh for advice,i must contact paypal then cuz there is no silk charge in history