Lost My Charactres !?

[TheMage]

Whan I Logged In Iris Server on 10th March I saw very weird thing: Normaly I have 2 Characters on Irirs but now there weren't, same thing on Gaia. What has happened? Can I have them back? I really don't wan't to lose 6m gold, Level 36 Fire Blader with 3000 SP and SoM (+2) Blade and few other SoS items.

[Sacchin]

Wow, did you try to re-login and check again? Did you make sure you didn't confuse it with a second account? How long ago have you played? Was there a 7 day period between your last login and when you discovered this?

Hopefully it's just a second account mishap =x

[rozzaa]

Wow, did you try to re-login and check again? Did you make sure you didn't confuse it with a second account? How long ago have you played? Was there a 7 day period between your last login and when you discovered this?

Hopefully it's just a second account mishap =x

yes double check and make sure you are logging in on the rite account

[TheMage]

Ok I have Logged in to right account because I only have one account and no there were no 7 day period without playing SRO so that confuses me too, shouldn't there always be 7 day deleting time?

[Sacchin]

Stupid question but, you sure it was Gaia you had these on and not a different server?

[Shin'kensei]

Sometimes they take some time to appear on the log in screen. Make sure you're on the right server and account. They can't disapear like that in less than 7 days.

[TheMage]

Ok now I checked Gaia, Iris, Neptune, Persia, all those servers I have played but there just simple are no any characters this is so confusing and they should appear to log in screen bacause they have always appeared there in 0,5-2 seconds. but it I have played at Gaia and not on Iris for 7 days. But they are gone from Gaia either

[Taelys]

I'm afraid that only JM can help you out. Try to send a bug report.
If your login was hacked and the hacker wanted to delete your characters there is still the 7 days delay time running.

You're sure it's not on Titan? They did a roll back on that server.

[Bg_DrEaM]

I will make a strange suggestion, but hey, this is silkroad.
Are you sure the game isn't crashing? Have you tried to make a new char in the account, in order to see if the game isn't just freezing everytime you go to the chars screen?
Or something else you can try is make a char on a new server, a server you never played on. lvl it to lvl 3-4 and try the other servers to see if the chars are there.