deleting chars

[monet]

one year ago or so i was playing on tibet for a while. today i decided to go on tibet and run around with reindeer i got at previous xmas event. but when i logged in there were no characters. empty storage. can sro do that? why did they do it?

[Boiler]

dont think.. maybe you got hacked

[syndrom]

well i decided to come back to the bakemasters on babel after like a 1 and a half year break and it said my character was integrated or some shit so well see.

[monet]

i checked some other servers like alps for example that i also created a char around same time and it's still there. the funny thing is on alps i only tried and got to lvl 6. while on tibet i got GDF from event and i got around 50 rudolphs and shit like that and it's all gone... it's just pissing me off. why the F did they do it. and i didnt get hacked. sro hacked me

[raysisfenix]

u got hacked! no other reason for it. I also have a character in other server that i didn't touch for a year and its still there. SRO would never delete your characters, there's no policy saying that they will.

[Pandaren Brewmaster]

My brother wasnt playing for like 6 months on Xian and his chars got deleted too Oo

[Disconn3cted]

I have a character on greece that I haven't played since summer 06 its lvl 42 and that account was stolen so its naked but it still exists

[Amalie]

I belive if you dont log on for a year or so you get deleted is my understanding.

[blackfalcon]

u sure that u didnt have a different account there and u just logged in with the wrong account?

[houbaa]

I belive if you dont log on for a year or so you get deleted is my understanding.

My first char that i created 2-3 years ago are still there, dont think that's the problem

Monet: maybe you deleted your char and dont rememember about it, or you got hacked, but im sure it's not joymax (why would they delete someones character?)

[Mcclane]

im pretty sure if you dont log in in like a year or something they delete our chars to make room for active people

[Verfo]

they delete ur char or account if its inactive for too long (not sure) but its in tos

[daemon225]

i think its 6 months cuz when i quit xian and came back like 7 months later it was gone

[iztupido]

for accounts that did not buy silks after 6 months of inactivity they get deleted. for accounts that did buy silks but have no silk items or silk left is 1 year. for accounts that did buy silk and still have some/silk items they dont get deleted.

[brentonsbbe359]

ive never heard of anyone getting their chars deleted. i did somthing stupid once tho and thought that my char was deleted.
i wanted to log onto venus and acsidently clicked on venice, i log out then logged back on like 10 times like wtf!? till i figured it out.

[Verfo]

Termination of use
① An account with pre-level 10 characters that has not logged into the game for a period of 6 months, and an account that is not using premium service
② An account that has not been logged in to the game for the past 1 year, and an account that is not using premium service

this is from the tos