[Question] Chargeback

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Nixie
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[Question] Chargeback

Post by Nixie »

How much time do you have to charge back after a silk purchase? I heard somewhere that it's 2 months, but can't find that anywhere. I'd need to know this as soon a possible... ;)

Thanks in advance!
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XMoshe
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Re: [Question] Chargeback

Post by XMoshe »

I thought 6 weeks for PP and CC company's
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Nixie
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Re: [Question] Chargeback

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[SW]XMoshe wrote:I thought 6 weeks for PP and CC company's

PP and CC? Never heard of this...
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XMoshe
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Re: [Question] Chargeback

Post by XMoshe »

Nixie wrote:
[SW]XMoshe wrote:I thought 6 weeks for PP and CC company's

PP and CC? Never heard of this...


Paypal and Credit Card Company's (Companies, whichever it is)
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Nixie
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Re: [Question] Chargeback

Post by Nixie »

[SW]XMoshe wrote:
Nixie wrote:
[SW]XMoshe wrote:I thought 6 weeks for PP and CC company's

PP and CC? Never heard of this...


Paypal and Credit Card Company's (Companies, whichever it is)

So actually the guy who bough the silk for my friend can't do anything now, right? Because he's mad and he wants to charge back everything (about 4000$... lol).

Edit: I guess I found it...

Step 1 - Identify issue

Most disputes are the result of simple misunderstandings. It’s best to initiate communication with the seller as soon as you recognize a potential problem.

You can open a dispute in the Resolution Center within 45 calendar days of payment. By opening a dispute, you are able to communicate directly with your seller to work out a problem transaction.

If you and your seller are unable to agree on a solution, you must escalate the dispute to a PayPal claim within 20 calendar days of the date the dispute was opened. By escalating to a claim, you would be asking PayPal to review the case and decide the outcome.

Return to Buyer Tutorial Overview


So it's 45 days, right?
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Barotix
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Re: [Question] Chargeback

Post by Barotix »

You can charge back anytime as log as it is within 45 days. After 45 days you can no longer chargeback.
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