***CHARGEBACK*** -$$$-

A place for general discussion about Silkroad Online. Talk about the game or ask questions. Please keep threads Silkroad Online related.
Post Reply
User avatar
iSkate
Common Member
Posts: 159
Joined: Thu Sep 25, 2008 5:20 am
Quick Reply: Yes
Location: Home

***CHARGEBACK*** -$$$-

Post by iSkate »

what happens when you chargeback? i heard you dont get ur money back and the account doesnt get banned b/c new agreement? anyone know what happens? and if it does chargeback is it only temporary?

User avatar
XMoshe
Ex-Staff
Posts: 17293
Joined: Sun Apr 09, 2006 10:13 am
Location: Ghosting around

Re: ***CHARGEBACK*** -$$$-

Post by XMoshe »

100 year ban and if you don't get your money back and you don't loose your account, then it's not a chargeback? o.O
Image
Props to chrisorg for the sig <3

User avatar
twistedorgy
Regular Member
Posts: 344
Joined: Tue Nov 20, 2007 4:40 am
Quick Reply: Yes
Location: Tibet

Re: ***CHARGEBACK*** -$$$-

Post by twistedorgy »

I'm pretty sure joymax changed there ToS so that you can't chargeback or you don't get your money back, I have heard people on here saying that as well that they didn't get there money..

User avatar
loveisintheair
Valued Member
Posts: 352
Joined: Wed Dec 12, 2007 5:04 pm
Quick Reply: Yes
Location: Gaia

Re: ***CHARGEBACK*** -$$$-

Post by loveisintheair »

iSkate wrote:what happens when you chargeback? i heard you dont get ur money back and the account doesnt get banned b/c new agreement? anyone know what happens? and if it does chargeback is it only temporary?



That doesn't make any sense. Not surprising, because most people don't use the terminology correctly. A chargeback is the result of a dispute. You dispute a transaction, and if the CC rules in your favor, then a chargeback is performed. If you didn't get your money back, then no chargeback was performed. This in turn means that your dispute was unsuccessful. In this case, the merchant (Joymax in this case) never lost its money, and therefore your account cannot be banned.
Image

User avatar
Karras
Active Member
Posts: 659
Joined: Thu Nov 13, 2008 8:29 am
Quick Reply: Yes
Location: alps

Re: ***CHARGEBACK*** -$$$-

Post by Karras »

Doesn't matter wat ToS said, they ain't gonna send a lawyer to your country to sue you over USD1000.

U can charge back, but u end up losing your account with a 100 years ban.
Then, u will get your money back after you escalated your claim.
<< banned from srf for proof of botting. -cin >>

User avatar
NuclearSilo
Forum God
Posts: 8834
Joined: Mon Aug 21, 2006 12:00 pm
Quick Reply: Yes
Location: Age of Wushu

Re: ***CHARGEBACK*** -$$$-

Post by NuclearSilo »

it's actually lame to charge back
Playing Age of Wushu, dota IMBA

User avatar
aznronin
Frequent Member
Posts: 1393
Joined: Wed Jun 18, 2008 4:39 pm
Quick Reply: Yes
Location: Aege

Re: ***CHARGEBACK*** -$$$-

Post by aznronin »

I don't quite understand this,

So when you chargeback your money, you get you money back, but you lose your acc, gets banned?

User avatar
iSkate
Common Member
Posts: 159
Joined: Thu Sep 25, 2008 5:20 am
Quick Reply: Yes
Location: Home

Re: ***CHARGEBACK*** -$$$-

Post by iSkate »

im not sure myself but i heard many stories.

one says that when you chargeback, u dont get ur money and ur account dont get banned..

another say when u cb u get money and acc banned

and one say you dont get money but u get banned.. im not sure what exactly happens

User avatar
lopasas
Active Member
Posts: 733
Joined: Sat Nov 29, 2008 8:51 am
Quick Reply: Yes
Location: Troy

Re: ***CHARGEBACK*** -$$$-

Post by lopasas »

iSkate wrote:im not sure myself but i heard many stories.

one says that when you chargeback, u dont get ur money and ur account dont get banned..

another say when u cb u get money and acc banned

and one say you dont get money but u get banned.. im not sure what exactly happens

ill take the 4th one
u get banned for no reason, then chargeback, but u dont get ur money.
<< banned for proof of botting. -cin >>

User avatar
iGoddess
Valued Member
Posts: 389
Joined: Mon Oct 13, 2008 8:45 am
Quick Reply: Yes
Location: Above & Beyond

Re: ***CHARGEBACK*** -$$$-

Post by iGoddess »

NuclearSilo wrote:it's actually lame to charge back


Its even lamer to even pay them in the first place -.- *regret regret regret regret regret regret*!
Image

User avatar
Karras
Active Member
Posts: 659
Joined: Thu Nov 13, 2008 8:29 am
Quick Reply: Yes
Location: alps

Re: ***CHARGEBACK*** -$$$-

Post by Karras »

U get your money back as long as you escalate it to a claim.
And you do not get your account banned initially.
Your account is banned once you escalated it to a claim.

The process is like this

1) You charge back entering a reason, for example "JM SCAMMED ME"
2) Then, JM is given a period of time to defend/respond to that.
3) You escalate the charge back to a claim
4) You get your money back, if you use a CC, you will have a credit balance on your next month statement.

Now, If i remember correctly, you can only escalate your charge back to a claim after 7 days from your charge back date. You have to escalate it to a claim within 31 days or Paypal will take it that the matter has been resolved between you and JM. Thus, no monies will be refunded.
<< banned from srf for proof of botting. -cin >>

User avatar
l3orn2Rise
Hi, I'm New Here
Posts: 5
Joined: Thu Mar 26, 2009 3:59 am
Quick Reply: Yes
Location: Mars

Re: ***CHARGEBACK*** -$$$-

Post by l3orn2Rise »

For some reason those who said Joymax Tos changed and they aint giving money back when you chargeback are right

I chargeback'd an account i don't use anymore and when the investigation was over they sent me this
Dear ***** *******,
We have concluded our investigation into your case:
Case ID: PP-673-503-378
Transaction Date: Feb 28, 2009
Transaction Amount: -$**.** USDSeller's
Email: paypro@silkroadonline.netSeller's
Name: Joymax Entertainment
Unfortunately, we were unable to resolve this claim in your favor because the item purchased was virtual or intangible. As a result, we have not taken any action against the seller at this time but we have noted your dissatisfaction in the seller's record for future reference. If you still have concerns about this transaction, we encourage you to continue to work directly with the seller for an amicable resolution. Thank you, CherylProtection Services Department Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal accountand click the Help link in the top right corner of any PayPal page.

----------------------------------------------------------------Copyright © 1999-2009 PayPal. All rights reserved. ---------------------------------------------------------------- PayPal Email ID PP644


so yea :\
<< banned for remaking a banned account. -cin >>

User avatar
Karras
Active Member
Posts: 659
Joined: Thu Nov 13, 2008 8:29 am
Quick Reply: Yes
Location: alps

Re: ***CHARGEBACK*** -$$$-

Post by Karras »

l3orn2Rise wrote:For some reason those who said Joymax Tos changed and they aint giving money back when you chargeback are right

so yea :\


x_X I see...
One more thing, they didn't give u your money back.
Did they ban your account?
<< banned from srf for proof of botting. -cin >>

User avatar
l3orn2Rise
Hi, I'm New Here
Posts: 5
Joined: Thu Mar 26, 2009 3:59 am
Quick Reply: Yes
Location: Mars

Re: ***CHARGEBACK*** -$$$-

Post by l3orn2Rise »

Karras wrote:
l3orn2Rise wrote:For some reason those who said Joymax Tos changed and they aint giving money back when you chargeback are right

so yea :\


x_X I see...
One more thing, they didn't give u your money back.
Did they ban your account?

yes :\ they banned my account and i didn't got my money back.
<< banned for remaking a banned account. -cin >>

User avatar
MiKe 51-50
Frequent Member
Posts: 1284
Joined: Sun Dec 10, 2006 8:19 pm
Quick Reply: Yes
Location: Xian

Re: ***CHARGEBACK*** -$$$-

Post by MiKe 51-50 »

l3orn2Rise wrote:For some reason those who said Joymax Tos changed and they aint giving money back when you chargeback are right

I chargeback'd an account i don't use anymore and when the investigation was over they sent me this


so yea :\

You gota do the one that says unauthorized access.
Image
Image

User avatar
l3orn2Rise
Hi, I'm New Here
Posts: 5
Joined: Thu Mar 26, 2009 3:59 am
Quick Reply: Yes
Location: Mars

Re: ***CHARGEBACK*** -$$$-

Post by l3orn2Rise »

MiKe 51-50 wrote:
l3orn2Rise wrote:For some reason those who said Joymax Tos changed and they aint giving money back when you chargeback are right

I chargeback'd an account i don't use anymore and when the investigation was over they sent me this


so yea :\

You gota do the one that says unauthorized access.

uh no that has nothing to do with that lol i already chargeback'd other account way back befor this one with the same way and i did get my money back
<< banned for remaking a banned account. -cin >>

User avatar
.curve
Elite Member
Posts: 5167
Joined: Sun Dec 28, 2008 9:59 am
Quick Reply: Yes
Location: Antelope Valley, CA

Re: ***CHARGEBACK*** -$$$-

Post by .curve »

l3orn2Rise wrote:uh no that has nothing to do with that lol i already chargeback'd other account way back befor this one with the same way and i did get my money back


Off Topic: Planet Eclipse logo? Win.

On Topic: I have been hearing a lot that unless you choose Unauthorized Access now, Joymax will refute it and you'll get wtfowned.
Speak the truth, even if your voice shakes.
Image

User avatar
l3orn2Rise
Hi, I'm New Here
Posts: 5
Joined: Thu Mar 26, 2009 3:59 am
Quick Reply: Yes
Location: Mars

Re: ***CHARGEBACK*** -$$$-

Post by l3orn2Rise »

.curve wrote:
l3orn2Rise wrote:uh no that has nothing to do with that lol i already chargeback'd other account way back befor this one with the same way and i did get my money back


Off Topic: Planet Eclipse logo? Win.

Off Topic: Yep :) i got myself a 07 ego pretty hawt 8)
<< banned for remaking a banned account. -cin >>

User avatar
Lempi
Veteran Member
Posts: 3202
Joined: Tue Oct 07, 2008 3:53 pm
Location: England

Re: ***CHARGEBACK*** -$$$-

Post by Lempi »

To clear something up, speaking as somebody who did chargeback, this is exactly what happens:

Day 1: You file a dispute with Paypal and escolate that to a claim. Your account will be banned almost instantly after.
Day 2: Paypal will review your case and decide if you deserve a refund. This can take upto a month. Mine took a little over 2 weeks.
Day 16: You will recieve an email, like i did, like this:

Dear XXX,

We have concluded our investigation into your case:

Case ID: PP-xxx-xxx-xx6
Transaction Date: 3 Mar 2009
Transaction Amount: -$50.00 USD
Seller's Email: paypro@silkroadonline.net
Seller's Name: Joymax Entertainment

Unfortunately, we were unable to resolve this claim in your favour because
the item purchased was virtual or intangible. As a result, we have not
taken any action against the seller at this time but we have noted your
dissatisfaction in the seller's record for future reference.


Day 17: Your account will be unbanned.
Image
Saddam✓ Osama✓ Gaddafi✓ Justin Bieber☐ Rebecca Black☐

User avatar
Snoopy
Senior Member
Posts: 4016
Joined: Sat Dec 22, 2007 8:50 am
Quick Reply: Yes
Location: Australia

Re: ***CHARGEBACK*** -$$$-

Post by Snoopy »

Dear XXXX,

We have concluded our investigation into your case and have decided in your
favour.

We were able to recover $50.00 USD, and this amount has been credited to
you. Please allow five business days for this adjustment to be posted.

If you are due any additional funds, we will make our best effort to
recover the balance from the seller.


If the seller's account has insufficient funds to complete the refund owed
to you, please be assured that we will take appropriate action against the
seller's account, which may include limitation of the seller's account
privileges.
<< banned for racism. -cin >>

User avatar
lopasas
Active Member
Posts: 733
Joined: Sat Nov 29, 2008 8:51 am
Quick Reply: Yes
Location: Troy

Re: ***CHARGEBACK*** -$$$-

Post by lopasas »

well whadda u know, i got unbanned
lmao
<< banned for proof of botting. -cin >>

Post Reply

Return to “Silkroad General Discussion”