They're still running that Auto Ban Sweep program then. A friend of mine (LadyShe) got banned for no reason about 3 weeks ago and was unbanned about 2 days ago. It says that it's because of swearing but I know she rarely (if even) swears at people in the game and OGP already said that the notice for swearing ban is usually false since it's the default set for the ABS. So, I have a strong reason to believe that you sir are in my shoes now. Best option is to find the real reason why you were banned first, then send a ticket containing your original username and screenshot of all your task manager processes (show all) so they can test for any false positives if it is for yet another f
ucking ABS screw up. I don't even want to log in my girlfriend's account on my laptop since one of my programs trigger a false positive response. The only reason they're not banning me again is because they're already aware of it in my case. I tested it by logging in my cousin's abandoned noob account and holy shit, guess what - it got banned!
Ever since they started using that ABS piece of crap, legit players started getting banned in random; and even if they do get unbanned, it usually comes without any compensation. My friend lost 3 weeks worth of f
ucking premium - I lost about a week of BB+30 - and we didn't get shit in return.
If you wanna' call their office, here's their number: (310) 535-9292
*Btw, Kalaydrah is off on Friday/Saturday. He usually starts replying around 12PM (PST) or later.
Good luck.
Try not to get too crazy with them like I did: http://newforum.ogplanet.com/forum_post ... FID=4&PR=3