Internet disconnection problems

If your having problems installing or playing Silkroad Online, please post here. Includes general computer health and technical problems.
Post Reply
User avatar
tedtwilliger
Veteran Member
Posts: 3657
Joined: Thu Apr 27, 2006 10:18 pm
Quick Reply: Yes
Location: MrTwilligers skin
Contact:

Internet disconnection problems

Post by tedtwilliger »

So lately i have been having problems where my internet cuts out for about 5-6 seconds. Sometimes it occurs every hour or so and sometimes ( like this morning when i was trying to grind ) it cuts out every 2 minutes..

I have tried switching between wireless and cable connection set ups, between cat 6 and cat 5 cable, resetting the modem, rebooting the pc blah blah blah.

So if anyone knows a way to fix this, or a possible idea to what would be causing it, it would be greatly appreciated if someone could help out. I am yet to call my isp because i just know i will be put on hold for an hour or so ( telstra :banghead: ). Though if the problem doesn't get solved i dont have too much choice.

Any replies would be greatly welcomed.

User avatar
Jstar1
Senior Member
Posts: 4757
Joined: Wed Mar 28, 2007 1:30 am
Quick Reply: Yes
Location: Off Topic

Re: Internet disconnection problems

Post by Jstar1 »

your internet stops when your playing sro or when your on the internet itself
Image

User avatar
tedtwilliger
Veteran Member
Posts: 3657
Joined: Thu Apr 27, 2006 10:18 pm
Quick Reply: Yes
Location: MrTwilligers skin
Contact:

Re: Internet disconnection problems

Post by tedtwilliger »

both >.>

User avatar
Verfo
Veteran Member
Posts: 3655
Joined: Thu May 01, 2008 12:21 am
Quick Reply: Yes
Location: evol efil

Re: Internet disconnection problems

Post by Verfo »

Call your internet provider
<< banned for proof of botting. -cin >>

User avatar
Grandpa
Active Member
Posts: 867
Joined: Tue Feb 26, 2008 5:54 am
Quick Reply: Yes
Location: Off Topic

Re: Internet disconnection problems

Post by Grandpa »

Verfo wrote:Call your internet provider
Three engineers were traveling on a deserted stretch of road when their car broke down.

The chemical engineer got out, opened the hood and started his analysis.
The electrical engineer started his diagnostic by connecting his portable test equipment.
The Microsoft Certified Systems Engineer stayed in the passenger seat and with a vacant look in his eye began playing with the electric control, rolling all four windows up and down.

"WTH?", both of his friends exchanged puzzled glances before they asked their friend, "What are you doing??

The microsoft engineer replied, "All I know is to close windows."

__________________________
QUESTION: Have you power cycled your modem and router?
I'm sure you've thought of this but power all down (everything on your home net), wait minimum 5 mins, then bring them back online - first would be router, then modem, then PC.
Elsewise, yes - bite the bullet, call your ISP and they'll tell you to do the same thing all over again. Hopefully you'll get a good tech, it can happen. It's doubtful but it can.

User avatar
PuppetOfGaea
Active Member
Posts: 640
Joined: Sun Jun 08, 2008 11:20 pm
Quick Reply: Yes
Location: Oregon, USA

Re: Internet disconnection problems

Post by PuppetOfGaea »

This sounds like a router problem... are you using a router? If so, it sounds like you either have too many connections on a router, a shitty router, or, most likely, outdated firmware (or all of the above).
Image
Helping Granpz take over one signature at a time!

User avatar
F-22
Active Member
Posts: 755
Joined: Fri Aug 10, 2007 2:31 pm
Quick Reply: Yes
Location: Making out with Crystal Liu Yi Fei

Re: Internet disconnection problems

Post by F-22 »

Grandpa wrote:
Verfo wrote:Call your internet provider
Three engineers were traveling on a deserted stretch of road when their car broke down.

The chemical engineer got out, opened the hood and started his analysis.
The electrical engineer started his diagnostic by connecting his portable test equipment.
The Microsoft Certified Systems Engineer stayed in the passenger seat and with a vacant look in his eye began playing with the electric control, rolling all four windows up and down.

"WTH?", both of his friends exchanged puzzled glances before they asked their friend, "What are you doing??

The microsoft engineer replied, "All I know is to close windows."

__________________________
QUESTION: Have you power cycled your modem and router?
I'm sure you've thought of this but power all down (everything on your home net), wait minimum 5 mins, then bring them back online - first would be router, then modem, then PC.
Elsewise, yes - bite the bullet, call your ISP and they'll tell you to do the same thing all over again. Hopefully you'll get a good tech, it can happen. It's doubtful but it can.


very helpful, it is working good now.

thx!
Image
Guild: KnightsofTyr
Build: Pure Kickass
Occupations: Hunter and Guild Master
HUNTER FOR LIFE

User avatar
tedtwilliger
Veteran Member
Posts: 3657
Joined: Thu Apr 27, 2006 10:18 pm
Quick Reply: Yes
Location: MrTwilligers skin
Contact:

Re: Internet disconnection problems

Post by tedtwilliger »

Well the problem has been going on for 3 weeks now, what a pain.

Grandpa wrote:QUESTION: Have you power cycled your modem and router?


Tried that a few times, no results. I have been putting off calling my ISP but today is the day i have to i suppose.

PuppetOfGaea wrote:This sounds like a router problem... are you using a router?


Im using a wireless router only connected to the modem and computer. Since it occurs both when i have the router set up and when i don't have the router set up i doubt thats the problem.

(also its a brand new router which to my knowledge is pretty good, so it would be quite weird for the router to be faulty after a month of having it )

EDIT

I got pissed off and ended up fixing it. In the end one of the phone lines was split and causing the net to cut out more and more as time went on. Problem fixed.

Post Reply

Return to “Technical Help”