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Connection Issue

Posted: Fri Feb 01, 2008 2:59 pm
by Bovjoker
Whenever I start SilkRoad, the following message pops up:

"The server is undergoing inspection or updates. Connect to http://silkroadonline.net for more information."

If there are any updates or patches, I would like to know where to download them. I can't contact technical support or post on their forums since I haven't been able to even make a character in-game.

When I press OK on that message, the launcher pops up, and I'm guessing there should be something in the box to the left, like a server or something, but there isn't. So I can't enter the game.

Also, I'd like to know what ports and websites SilkRoad uses to connect.

This would be a big help for me, I'm anxious to start playing.

Thanks in advance,

Bovjoker

Re: Connection Issue

Posted: Fri Feb 01, 2008 3:37 pm
by Bovjoker
No one can help me?

*sad face*

Re: Connection Issue

Posted: Fri Feb 01, 2008 7:04 pm
by truez
Have u ever played tis game b4, or is it 1st time?

Re: Connection Issue

Posted: Fri Feb 01, 2008 9:28 pm
by cpinney
disable firewall/anti virus then try again, and u can make an account on the silkroad site just not a character.

Re: Connection Issue

Posted: Sat Feb 02, 2008 12:42 am
by Bovjoker
truez, nope this is my first time.

cpinney, i have tried that it doesn't seem to work. I use AVG and i don't think it blocks anything, i disabled it anyways to try, but it didn't work. I'd understand if i was using Norton because it stops you every time you try to do something.

Can anyone else give me some advice as to what to do?

Re: Connection Issue

Posted: Sat Feb 02, 2008 6:46 am
by truez
Bovjoker wrote:truez, nope this is my first time.

cpinney, i have tried that it doesn't seem to work. I use AVG and i don't think it blocks anything, i disabled it anyways to try, but it didn't work. I'd understand if i was using Norton because it stops you every time you try to do something.

Can anyone else give me some advice as to what to do?

Ok lets c, u disabled ur ANTIVIRUS, but how abt ur FIREWALL ??
Go to Start > Control Panel > Windows FIREWALL turn it to OFF ...
Have u done tis?

BYW, in most of the posts in technical help, i c ur posting for PORTS being used by SRO, why wuld u need that??

Have u tried this?
C:/WINDOWS/System32/drivers/etc/ and open hosts file in notepad and add this to the end of the file like this:

127.0.0.1 localhost
222.111.150.111 gwgt1.joymax.com

Re: Connection Issue

Posted: Sun Feb 03, 2008 7:22 pm
by Bovjoker
Windows Firewall is off i have never ever turned it on.

And as for ports, i'm just guessing cause most MMOs need access to ports and websites.

and yes i have tried that thing in notepad it says "Access is denied"

Re: Connection Issue

Posted: Mon Feb 04, 2008 1:49 pm
by truez
Bovjoker wrote:Windows Firewall is off i have never ever turned it on.

And as for ports, i'm just guessing cause most MMOs need access to ports and websites.

and yes i have tried that thing in notepad it says "Access is denied"

Strange, whr ru playing the game, Home / office / school?
do u have admin rights on ur machine ???

i jus tried to access the file and it opens for me .... :roll:

Re: Connection Issue

Posted: Tue Feb 12, 2008 2:51 am
by Bovjoker
Home, i'm on a network where it is powered by my dad and he basically doesnt allow any connections in or out, unless it's one he trusts himself