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Trouble connecting after patch

Posted: Tue May 30, 2006 11:15 pm
by Bandito
Ever since the patch last night, I have not been able to log on to SRO. The game ran fine before that. I get the following message displayed when I click 'Start':
"Generic application error. Enable debug output for detailed information. Switching to the reference rasterizer, a software device that implements the entire Direct3D feature set, but runs very slowly."

If I click 'Ok' on that box, another one pops up:
"Warning: Nothing will be rendered. The reference rendering device was selected, but your computer only has a reduced-functionality reference device installed. Install the DirectX SDK to get the full reference device."

I re-installed the latest version of directx and the directx SDK thing, but I still get the message. Anyone know how to fix this problem? Thanks.

Posted: Wed May 31, 2006 4:09 am
by Bandito
Nevermind, I fixed it somehow. No idea what I did, but whatever it was it worked :)

Posted: Wed May 31, 2006 6:28 am
by Bakemaster
I sometimes get this after the game freezes and I have to force quit it from the task manager. Are you using an nvidia graphics card on a machine with onboard ATI graphics, by any chance? Anyway, it fixes itself when I restart.

Posted: Wed May 31, 2006 3:48 pm
by Bandito
Yeah, I'm using nvidia...dunno about onboard ATI graphics though.

Posted: Wed May 31, 2006 6:42 pm
by Bakemaster
If you get this error again, go to the Start Menu -> Run -> dxdiag -> [Enter]. Run the D3D test. If your problem is the same as mine, all three tests will fail with errors. I haven't found a way to prevent it but a restart fixes it until the next crash.