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I had got baned after paylal limited my account.. Hellp
Posted: Mon Oct 08, 2007 10:38 am
by Archis
Hi to everybody...
I wanted to buy silk on silkroad and payed using paypal... Paypal didn't liked something and limited my acc on that website and did a chargeback from silkroad... and now i have got baned from the game, problems with paypal is over and they sent money to silkroad... but nobody is replying to me. what should i do?
is there any posibility to get my account back?
please help me!
(tnx u all for help it took 1.5 week and I got my acc back!!! )
Posted: Mon Oct 08, 2007 7:39 pm
by killerkong
contact paypal directly to get instructions. then contact silkroad
Posted: Mon Oct 08, 2007 7:58 pm
by Wello27
He already said that Paypal sent the money to Joymax
But considering how messed up Silkroad game is and how game management does not exist.
I imagine their Accounting management exists, but probably poor. They probably haven't even realized they recieved money for that banned account. So they wouldn't know to notify someone that in fact you did not get charge back.
Contacting Joymax is PAIN. REAL PAIN. I had forgotten the email address I put in one of my accounts. After a series of hacking spree on Aege server months ago, I changed my PW while it was late and tired as all get out. Freaken forgot the new PW and Email.
After sending them dozens of Paypal invoices and proof of ownership of account did they fix the problem.
But before I even got an answer, I had to wait about 2 weeks for the first reply. And the reply was, please email
pay@joymax.com or something like that.
After emailing those mofos, took another week for a reply. And then another week for them to solve it.
1 month for a simple problem
You're in for a long haul of a wait.
Sometimes you get lucky, I've heard someone who had paypal troubles like you get their problem solved in 2 weeks. But he's the only one. Others waited over a month.
That's some serious customer service for you.
Posted: Mon Oct 08, 2007 9:49 pm
by WarHunger69
contact
pay4@silkroadonline.net
Attention your email to Ms. Riko
Posted: Tue Oct 09, 2007 3:10 am
by UmO
just use the STUPED serch button.... ( chargeback )...
you will find alot of posts about this issue...
i had allready go through this stuped block for 2 of my char...
i got the first one after about 1 week...
and got the second one after 2 weeks .... ( joymax forget about it.. )
Posted: Tue Oct 09, 2007 8:38 am
by m1
U will get ur accaunt back(like i do, it was same problem) dont worry...
I will post u detailed explanation in a few days.
1 adwice : DONT CALL THEM! (u cant do absolutely nothing by that way, u will lose $ only)
Easy way is that u managed to restore full access of ur paypall.