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Chargeback and 100 years banishment
Posted: Mon Oct 01, 2007 3:40 pm
by Casey613
Apparently my sister needed more cash to buy puma shoes and other stuff on eBay so she canceled the latest payments on PayPal. This has happend to me before in other MMOs and shortly after I paid again and my account was unbanned, however, a friend told me that this kind of system is not applied in SilkRoad Online...
If it is applied, can someone explain me how to reach JM?
Posted: Mon Oct 01, 2007 8:11 pm
by Hellzowner
Uh-Oh, hide!!
Posted: Mon Oct 01, 2007 8:52 pm
by Casey613
Yeah that was very helpful, thanks for putting all your effort into the matter man
Posted: Mon Oct 01, 2007 9:02 pm
by ltrbojevic
Once chargeback happens, the only way to get unbanned is to pay it if i'm correct, other then that there is no way to contact JM or get unbanned
Posted: Mon Oct 01, 2007 10:20 pm
by Casey613
Once you're banned there's no way to use the website when logged...
Posted: Tue Oct 02, 2007 5:35 am
by phulshof
They used to have information for this on the SRO website, but I cannot find it, so I'll have to try it from my memory:
1. Get Paypal to undo the chargeback. Do NOT send a NEW payment.
2. Get Paypal to send JoyMax an email at
pay@silkroadonline.net and
paypro@silkroadonline.net (I'm not sure which of the 2 they use these days) stating that the chargeback has been reversed, and to reinstate your character.
3. Patiently wait until they fix your account, or send Morningdew an email at
joymax.usa@gmail.com to speed up the process. This may take a few weeks; they're rather busy lately.
Never send them your password; they won't need it.
Posted: Tue Oct 02, 2007 7:58 am
by truez
phulshof wrote:They used to have information for this on the SRO website, but I cannot find it, so I'll have to try it from my memory:
1. Get Paypal to undo the chargeback. Do NOT send a NEW payment.
2. Get Paypal to send JoyMax an email at
pay@silkroadonline.net and
paypro@silkroadonline.net (I'm not sure which of the 2 they use these days) stating that the chargeback has been reversed, and to reinstate your character.
3. Patiently wait until they fix your account, or send Morningdew an email at
joymax.usa@gmail.com to speed up the process. This may take a few weeks; they're rather busy lately.
Never send them your password; they won't need it.
Does any of these work these days
Posted: Tue Oct 02, 2007 8:27 am
by phulshof
I have no idea. I don't let other people use my paypal account, so I don't suffer from these kinds of problems.
Posted: Fri Oct 05, 2007 5:34 pm
by pinoyplaya
how do u chargeback in paypal? I called my bank and they said I have to call paypal so my latest transaction using my card wont go through. If they dont cooperate I can file a dispute from thingy from the bank.
Posted: Sat Oct 06, 2007 1:37 am
by Foss
There was a phone number posted somewheres actually in one of the topics in general chat. Ill try to find it
Posted: Wed Oct 10, 2007 1:03 am
by Casey613
Foss, did you find that number? It has happend again, to a union member of mine..