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the ??? error

Posted: Sun Sep 23, 2007 8:56 am
by mike2007
yesterday i could at least get to the login screen once in about 5 tries, 1 of which would let me select a character and get the ??? error while trying to load into hotan, but now i click start on the luancher and immediatley get the error. i basically cannot login to sro anymore bcus of this god of all errors. ive tried everything in the guide at the top that was listed under the ??? error. im ok at computers and tried many different things from updating all my drivers to changing directx options, and even changing my monitors refresh rates. my last option was finding a troubleshoot option for directx thingy that gave me all sorts of different things to try, but none of them had any affect on sro whatsoever.
so basically, ive exausted every last possibility thats already been posted and that i can think of by myself to fix it. im down to 2 options:
1. i quit sro, and give my account away until JM fixes it.
and since god knows that JM isnt gonna fix it any time soon :banghead: we go to option 2.
2. i find some1 else who has figured out how to fix it.
i really dont want to do #1
like i said b4 im ok at computers, but screen shots from any1 who knows how fix it would b simply awesome. any and all help will b greatly appreciated.
SRF YOU ARE MY LAST HOPE!!!

Posted: Sun Sep 23, 2007 9:15 am
by xzaz
Well first, this update isnt comming everytime. So somethimes you are comming in the login screen but the most of the time you dont.

So whats about a router? Whats about your system? Whats about your vid card? Some info would be nice.

Posted: Sun Sep 23, 2007 9:45 am
by -Evan
If you use mercs say bye bye to your account.

Posted: Sun Sep 23, 2007 5:44 pm
by mike2007
xzaz wrote:Well first, this update isnt comming everytime. So somethimes you are comming in the login screen but the most of the time you dont.

So whats about a router? Whats about your system? Whats about your vid card? Some info would be nice.

Image
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im working on screen shotting some of the errors that sometimes pop up b4 the ??? error does

Posted: Mon Sep 24, 2007 9:34 am
by xzaz
http://game.amd.com/us-en/drivers_catal ... obility-xp
Here is 7.9 from your graph card. Date from: 9/10/2007

Posted: Mon Sep 24, 2007 6:35 pm
by mike2007
ive tried that driver already and it doesnt support my computers manufacturer, HP.

Posted: Mon Sep 24, 2007 7:51 pm
by xzaz

Posted: Mon Sep 24, 2007 8:39 pm
by mike2007
downloaded it, installed it, restarted comp as required, still got the ??? error immediatley after clicking start on the launch window. any other ideas?

Posted: Tue Sep 25, 2007 4:11 am
by San
nooooo, mike!
too bad im a d!ck with computers :cry:
i would help u, but i may end up screwing up your computer even more :banghead:

Posted: Tue Sep 25, 2007 6:40 am
by LPgaming
I would have guessed it was a graphics card issue, other than that just try restoring your computer to before the problem started happening. (google search how to do that i dont want to explain).

Posted: Tue Sep 25, 2007 6:48 am
by mike2007
ive tried that as well with no results. some1 on xfire told me how to do it.

Posted: Tue Sep 25, 2007 10:05 am
by xzaz
Tried compability?
Does the event/system log tells you something more about the error?

Posted: Tue Sep 25, 2007 4:21 pm
by mike2007
yup tried that too xzaz. where do i find the system log? ill screen shot it for ya. when i get back from school today.

Posted: Tue Sep 25, 2007 6:00 pm
by xzaz
Right click "This computer" > "manage" > Event log

Posted: Wed Sep 26, 2007 2:42 am
by mike2007
didnt find anything usefull in there. although i prbly didnt know what i was lookin for tbh

but look what ive done with all my free time :D *points at new sig and avatar*

Posted: Wed Sep 26, 2007 2:45 pm
by Ragnorak
another option is to borrow a video card that works with you pc and see if it works...or buy a new video card yourself but they are not exactly cheap and there is no guarantee that it will solve the problem.

also change your resolution to the lowest posible and try again.

Posted: Wed Sep 26, 2007 4:06 pm
by mike2007
i dont know any1 with a compatible grahpics card and im not about to go out and buy another one.
and ive tried the resolution already

Posted: Wed Sep 26, 2007 4:08 pm
by xzaz
mike2005 wrote:i dont know any1 with a compatible grahpics card and im not about to go out and buy another one.
and ive tried the resolution already
It has to be something about your HP computer, maby you can send a email to HP and ask your question there why you cant use the newest driver.

Posted: Thu Sep 27, 2007 6:47 am
by Castiel
LOL after the last weekly inspection i dont get that ????? error anymore. LOL weird 8) 8) 8)

Posted: Thu Sep 27, 2007 6:48 am
by mike2007
yeah i was hopin that would fix the prblm for me but it hasnt

Posted: Thu Sep 27, 2007 8:05 am
by SiNaC
Did you try reinstalling a newly downloaded client?

If you reinstall from an old(er) version it won't update correctly. I'm not too sure exactly what error messages you'll get in that situation, but it could be what you're experiencing.

In short:

- Download the latest torrent
- Uninstall SRO
- Reinstall

Cheers

Posted: Thu Sep 27, 2007 11:12 pm
by mike2007
that was my first failed solution.

Posted: Sun Sep 30, 2007 7:28 am
by Jamesm_2323
the same error is happening to me too

but problely coz of pk2??????????????

Posted: Sun Sep 30, 2007 7:56 am
by Hellzowner
Im having this error too, but i think its only when i go to dw

Posted: Sun Sep 30, 2007 10:45 pm
by mike2007
ok so i redownloaded and reinstalled SRO again today. i got to the login screen twice followed by ??? errors. and soon after i started getttin these errors immediatley after clicking start on the launch window.
Image
now, i dont have a degree in computer science but it seems to me theres somthin fishy about the ??? error not listing a graphics card.
i dunno if this is gonna help any1 figure out my prblm, but i thought it was worth a shot

EDIT: i screwed around with my fire wall settings and stopped gettin the first 3 errors and started gettin this ??? error with somthin listed under grahics card
Image

Posted: Tue Oct 02, 2007 9:20 pm
by mike2007
well if thats all the solutions u guys have i guess im waiting on JM to fix it. in the mean time ill b looking for a new game to play until that happens. since most likelly they wont fix it im gonna wait a month or so then prbly give my account info away to a few friends, and quit for good.

Posted: Wed Oct 03, 2007 11:29 pm
by flynch
I found this topic through your sig so sorry if im uber-bumping this. I had this error. Infact I still have this error. The fix for me (i havn't the SLIGHTEST CLUE why it works) is changing the windows os. Right click the file and make it run under 98. That fixed it straight away for me. I dont know about you but try 95/98/2000 etc. I'm positive if I go back to run it in XP i will get that error again.

Posted: Thu Oct 04, 2007 12:02 am
by indridcold135
i install silkroad, i haven't played sice the last winter,
i bearly log in ... and get the ??? error, i try to log in again , getting server full error, after a while i log in (in hotan) i run around for 1 min get the ??? error..after 3 h i log in and get the ??? error again.

then i read this topic and change the compatibility mode for win 98/me ... now i am playing since 30 min and without any error so far , thank you flynch !!!

Posted: Thu Oct 04, 2007 12:08 am
by flynch
no problem, all i ask in return is your soul, and your worship for the rest of your existance.

nah joke ^^. if anyone can get back to me on WHY this works, i'd much appreciate it. you guys are lucky i decided to register here. *cough* worship me *cough*

Posted: Thu Oct 04, 2007 4:18 am
by mike2007
thnx for replying guys but ive tried that 3x now with no results.