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requesting user information too long, i can't logon, help!!!

Posted: Tue Jul 07, 2009 11:30 am
by Marcello
Hi! I've downloaded silkroad, install, and i've tried to log in a server... I couldn't!

when i enter my ID and psw, i keep pressing the enter.

All servers are crowded, so i have to wait...

Then, suddenly, the line in the bottom of my monitor: "Requesting user information" showing up for not a 0,5 sec

(so not for a sec and then "the server is full please try again later")...

it's showing up for at least 6-7 seconds... then disconnect me from the server.

Always. I've shutted down ZoneAlarm, AVG, or just the basic Windows Firewall, or siply i was tried with no firewall and antivirus.... the requesting user information message still showing up for 8-9 sec ONCE then disconnect....

! and i didn't see the image verification window not for a single time, never !

please help!!

Re: requesting user information too long, i can't logon, help!!!

Posted: Tue Jul 07, 2009 7:46 pm
by TheKnight
New Log in System, Image verification code is removed.
Makes Log in to this:
Start -> Write IP and PW -> Press enetr every 4-6 secs till disconnect or get in (Rare)

I haven't got prem by myself but it would make things easier, if you're not SP farming get Cheapest Prem for Logining in...150 Silk if I remeber right.

or Log in after Inspections (Every Tuesday), or then after when server restarts (Happens sometims).

Re: requesting user information too long, i can't logon, help!!!

Posted: Wed Jul 08, 2009 3:14 am
by Amarisa
the "new" login system only dcs you when you fail to get an OPEN spot not when there are no open spots in the server

Re: requesting user information too long, i can't logon, help!!!

Posted: Wed Jul 08, 2009 10:59 am
by Marcello
thank you guys, TheKnight & Amarisa,for your help!!!

but i think i got a problem which heavier to solve!!

here's the system details i currently use due to unfortunately things:

[b]Celeron CPU 2.26 Ghz

Memory: 504 mb ram

videocard: Intel (R) 82865G Graphics controller

Memory: 96 mb (rockin'!! 8) )

Direct 3D works of course[b]

SRO requesting user information at login for a 6-7 sec then disconnect me. I know, when SRO was let me in before, it didn't requested user information for long. Exactly it requested for a sec. And the screen was fade in to black, i was in. Now the screen didn't fade in with black color, never.I once got a msg: "Failed to connect server (c9)"

What could be wrong? The fading in at the login screen, is it related to the videocard or to something else?? Pls help!!!

Re: requesting user information too long, i can't logon, help!!!

Posted: Wed Jul 08, 2009 9:17 pm
by Amarisa
check your connection to the ineternet

Re: requesting user information too long, i can't logon, help!!!

Posted: Wed Jul 08, 2009 9:47 pm
by Marcello
My connection works fine. Although, it is strange, windows firewall didn't show a pop-up window when i first executed Silkroad. Normally, the firewall used to warn me, when a program is trying to connect to the net, to allow it or not.

Now, how can I check my connection which is used by SRO? And how is it possible to SRO to use the connection, with normally work-i mean it's OK to SRO-until the logon-problem?