Dear Customer,
Many thanks for your email to us.
Our customers are experiencing intermittent web-site connectivity issues
at present. This is due to a hardware failure on a complex piece of
equipment. Replacement equipment is being sourced with our supplier
Cisco and a plan of work is in place to implement this as soon as the
equipment arrives.
There are web-sites that are not affected by this problem and you should
be able to view some sites.
Let me take the time to apologise to you for any inconvenience this has
caused. Please rest assured that we are treating this issue with the
utmost urgency.
To receive any further updates please visit the Karoo status page
http://support.karoo.co.uk/cgi-bin/status.pl or call our automated
service status line on 01482 602197. Calls to the service status line
are free from your Kingston Communications telephone line.
Regards,
Internet Helpdesk