Windows XP SP blue screen of death

fedejico · Post by **fedejico** » Sun Jun 11, 2006 3:01 pm

I've read the stickies but the ideas posted there don't seem to fit my case since I'm able to run very demanding 3D games, such as Oblivion or Need for Speed Most Wanted at 1280x1024, with high levels of detail.
The thing is, whenever I try to launch Silkroad I get a Blue Screen of Death (windows crashes and I have to reboot).

I've just downloaded and installed the latest DirectX and Catalyst drivers (clean reinstall after using ATI's own uninstall utility.)

EDIT: I've just installed the latest VIA drivers for my K8T800 chipset but it was no use - Windows still crashes.

My system specs are:
OS Microsoft Windows XP Professional Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)

Processor AMD Athlon 64, 2200 MHz (11 x 200) 3200+
Motherboard Asus K8V SE Deluxe (5 PCI, 1 AGP, 1 WiFi, Audio, Gigabit LAN, IEEE-1394)
Chipset VIA VT8383 Apollo K8T800, AMD Hammer
RAM 1024 MB (2x512 PC3200 DDR SDRAM)
BIOS type AMI (08/03/04)

Graphics Card ALL-IN-WONDER 9700 SERIES (128 MB)
3D Accelerator ATI Radeon 9700 Pro (R300)
Monitor Maxdata Belinea 10 20 25 [20" LCD]

Sound Card Creative SB0350 Audigy 2 ZS Sound Card

Storage
SCSI/RAID WinXP Promise FastTrak 378 (tm) Controller

HDD Promise 2+0 Stripe/RAID0 SCSI Disk Device (372 GB)
(2 x 200GB S-ATA Seagate HD)
HL-DT-ST CD-RW GCE-8525B (52x/32x/52x CD-RW)
HL-DT-ST DVDRAM GSA-4160B (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:8x/4x, DVD-RAM:5x, DVD-ROM:16x, CD:40x/24x/40x DVD+RW/DVD-RW/DVD-RAM)

Partitions
C: (NTFS) 381551 MB (40203 MB free disk space)

Network Adapter Marvell Yukon Gigabit Ethernet 10/100/1000Base-T Adapter, Copper RJ-45 (192.168.1.5)

fedejico · Post by **fedejico** » Sun Jun 11, 2006 3:50 pm

I've also upgraded my BIOS directly from Asus' official website. Now my bios info is AMI (06/17/05). SRO doesn't run yet.

sandranger · Post by **sandranger** » Sun Jun 11, 2006 4:04 pm

Try Directx SDK, it's the latest update.

http://www.microsoft.com/downloads/details.aspx?FamilyId=7AB978B5-5F1A-4F6A-88EB-FC646138BECA&displaylang=en

fedejico · Post by **fedejico** » Sun Jun 11, 2006 4:19 pm

Thanks, sandranger. Downloading.

Just one question: isn't SDK a "Developer Kit"? I mean, I went to MS website and downloaded the latest redistributables, which are the runtime components your machine needs to run any DX9 app. Is the SDK any good for end users? Isn't it intended for developers alone? I'm downloading it anyway - I'm just wondering.

sandranger · Post by **sandranger** » Sun Jun 11, 2006 4:28 pm

fedejico wrote:Thanks, sandranger. Downloading.

Just one question: isn't SDK a "Developer Kit"? I mean, I went to MS website and downloaded the latest redistributables, which are the runtime components your machine needs to run any DX9 app. Is the SDK any good for end users? Isn't it intended for developers alone? I'm downloading it anyway - I'm just wondering.

I don't know enough about cpu's to answer that question but I used to get a pop up warning from SRO that I needed to DL it in order to render things properly. However this was on my ATI card which burned out shortly after this.

fedejico · Post by **fedejico** » Sun Jun 11, 2006 5:12 pm

I've downloaded and installed DX SDK and still get the crash. I even launched the game at mininum graphics quality and resolution specs after disabling my firewall and antivirus. It was no good; I still get the damn crash blue screen.

EDIT: I've disabled the sound in the Options screen too. Still crashing.

scarybunny · Post by **scarybunny** » Mon Jun 19, 2006 4:26 pm

I was having this problem myself for a long time. Are you getting the Stop error messge... ie 0x000000E? I tried different ram, reformatting, etc etc and nothing worked.. Finally, I installed the Omega drivers for my graphics card which seemed to work okay and I didn't get any more crashes with them. I ended up reverted back to ATI's drivers however because 1280x1024 sucks with the Omega drivers. I've also noticed that the BSOD's seem to happen more frequently when I have kerio personal firewall turned on. Do you by chance happen to have that installed? Anyways, I hope that helped a little bit.

And my system config is similar to yours..... 3000+ and a 9800 pro.

fedejico · Post by **fedejico** » Sat Jul 08, 2006 6:35 pm

scarybunny wrote:I was having this problem myself for a long time. Are you getting the Stop error messge... ie 0x000000E? I tried different ram, reformatting, etc etc and nothing worked.. Finally, I installed the Omega drivers for my graphics card which seemed to work okay and I didn't get any more crashes with them. I ended up reverted back to ATI's drivers however because 1280x1024 sucks with the Omega drivers. I've also noticed that the BSOD's seem to happen more frequently when I have kerio personal firewall turned on. Do you by chance happen to have that installed? Anyways, I hope that helped a little bit.

And my system config is similar to yours..... 3000+ and a 9800 pro.

I have Kerio PF, but have tried disabling both Kerio and Grisoft's free AVG antivirus. It was no use. I just downloaded the latest ATI drivers again, closed Kerio, updated Silkroad, run it, and got the same BSOD.

xavdeman · Post by **xavdeman** » Sat Jul 08, 2006 7:44 pm

I have this exact same problem...
But if you are right I should do the following things:
1. Get rid of Kerio Personal Firewall
2. Get rid of my NGO modified ATI drivers and get the Omega modified drivers

And then I should be able to play without BSODs?

Thanks in advance

Xav.

xavdeman · Post by **xavdeman** » Wed Jul 12, 2006 9:52 am

*bump*
I still havn't found a solution, anyone! Help!

fedejico · Post by **fedejico** » Thu Aug 17, 2006 11:28 pm

I'm still getting the BSOD with SRO, but managed to install & play other similar MMORPGs such as Hero Online or Guild Wars. I haven't had a single problem with either of them.

xavdeman · Post by **xavdeman** » Fri Aug 18, 2006 4:20 pm

It's Kerio Personal Firewall. Try Comodo

Deleted · Post by **Deleted** » Fri Aug 25, 2006 11:04 am

When you uninstall video card drivers from windows, not all components are removed as the driver is still being used for your display. There is a program called DriverCleaner, download this aswell as the latest drivers (I use only ATI not Omega, never tried). Install driverclean. Then from control panel, uninstall control centre and driver. Reboot into safe mode (hit F8 during bootup). From safemode your display will run on standard vga driver, so now run driverclean and be amazed at the files left over. Reboot again and cancel driver wizard. Then execute your new driver. Drivercleaner can also be used for nvidia cards.

Edit: Just checked site, there is updated version called Drivercleaner Pro. There is readme in the zip you download, read it for instructions on new version as may be different to what I have stated. Hope this helps

Heres the link http://www.drivercleaner.net/professional.php[/url]

Rockshmo · Post by **Rockshmo** » Fri Aug 25, 2006 1:14 pm

When the blue screen came up did it say anything like "Beginning dump of physical memory"?

If so you should change your ram, check each stick individually as it may only be one stick.

Aggelos · Post by **Aggelos** » Wed Aug 30, 2006 6:27 pm

I have the same problem

Did you find any solution?

xavdeman · Post by **xavdeman** » Thu Aug 31, 2006 11:16 am

Yes, Uninstalling Kerio Personal Firewall seems to help. Or changing display drivers from official to Omega / NGO / whatever.

Have fun.