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How I can do chargeback?
Posted: Sat Sep 20, 2008 3:57 pm
by owned7
Hi all! I bought 300 Silk on Gaia but now I want back to Hera .. I paid by Paypal with credit card, how I can get my money back? I dont care if they ban my account I only want my money back
Thanks!
Re: How I can do chargeback?
Posted: Sat Sep 20, 2008 9:04 pm
by knucklehead
go to paypal.com and go to resolution center and open a case claiming that u didn't receive the product
Re: How I can do chargeback?
Posted: Sat Sep 20, 2008 11:23 pm
by thechampion80
whoa i thought you two guys were the same
i was like "wtf you just answered your own question"
Re: How I can do chargeback?
Posted: Sun Sep 21, 2008 12:10 am
by LadyHawk
thechampion80 wrote:whoa i thought you two guys were the same
i was like "wtf you just answered your own question"
+1
Same Here
Re: How I can do chargeback?
Posted: Sun Sep 21, 2008 3:20 am
by Mousetrap
They ban your paypal account from charging silk again, so hopefully you don't want to buy silk on hera ever again
Re: How I can do chargeback?
Posted: Mon Sep 22, 2008 11:06 am
by owned7
knucklehead wrote:go to paypal.com and go to resolution center and open a case claiming that u didn't receive the product
I just open a case claiming that I didnt receive the product, but they can check this no? They know if I receive the product or not
Re: How I can do chargeback?
Posted: Thu Sep 25, 2008 12:06 pm
by owned7
I cant do chargeback ... they send me this:
This transaction is connected to Invoice ID: PU20080902192758521572 for the transaction that was completed at 2008-09-02 19:28 Korean Standard time. 300 Silk is confirmed to been deposited to (ID account). You have 22 silk remaining which means you have used the silk. This is a false claim and will be reported to Paypal as such.
Re: How I can do chargeback?
Posted: Thu Sep 25, 2008 12:51 pm
by Kieran
owned7 wrote:I cant do chargeback ... they send me this:
This transaction is connected to Invoice ID: PU20080902192758521572 for the transaction that was completed at 2008-09-02 19:28 Korean Standard time. 300 Silk is confirmed to been deposited to (ID account). You have 22 silk remaining which means you have used the silk. This is a false claim and will be reported to Paypal as such.
Who did you send the email to? And it wasn't exactly a smart idea to use the Silk because you're going to be switcthing server anyway...
ALSO, you can only chargeback if you used a card (bank transfer via paypal is non-refundable).
Re: How I can do chargeback?
Posted: Fri Sep 26, 2008 1:28 pm
by ziuf
If you charge silk on 2 differents accounts, and chargeback one of them, joymax ban both account or only one ?
Re: How I can do chargeback?
Posted: Fri Sep 26, 2008 2:05 pm
by Kieran
ziuf wrote:If you charge silk on 2 differents accounts, and chargeback one of them, joymax ban both account or only one ?
Only one because as long as its two competely different characters. There's no possible way for them to ban an account that didn't chargeback just because someone else with the same IP did.
Re: How I can do chargeback?
Posted: Mon Sep 29, 2008 3:55 pm
by ziuf
Sure, but if both sro account use the same paypal account ?