does anyone experience charge back problem!

arkar · Post by **arkar** » Wed Sep 06, 2006 12:13 pm

currently my account has been blocked cuz paypal hold the payment to joymax although paypal already taken money from my account.. but my paypal acc is limited cuz i still need to confirm my location and it's nearly finish .. so i want to how long does anyone has to wait to get their acc back after complete the money transfer to joymax.

ponder · Post by **ponder** » Wed Sep 06, 2006 12:24 pm

uhh if they blocked it apparently it takes 100 years to get it back... but thats cause of the charge back so if you actually give em the money dunno how long it would take

FFGIRL · Post by **FFGIRL** » Sat Sep 09, 2006 4:04 pm

From the SilkroadOnline Website

SilkRoadOnline wrote:Q. My account has been blocked with the stated reason due to chargeback reasons. How do I get it unblocked?

A. We will ONLY cancel/lift an account block when we recieve notification directly from Paypal, Cyberpass, and the various card companies (no copies or forwarded messages will be accepted) that:
1) their investigation has been completed and that the transaction is authorized
2) the valid card/account holder has cancelled their chargeback claim

Nothing else will result in the cancellation of your account block. Everything else will be rejected and will not result in the lifting of your account block.

I dont think just paying them will get the account active again, you will need to go through paypal and get them to cancell the chargeback claim

Hope this helps
FFGIRL