Page 1 of 1

Chargeback Help

Posted: Tue Aug 05, 2008 5:55 pm
by heroo
I think someone also posted this before.

But now i also need your help.

A friend of mine charged back 1 month ago or so, because he quitted SRO. Now I started playing SRO again, so he will start playing it also. He wants to unban his account, but he doesn't know how.

Anyone has experience with this? How can he solve the problem?

thx,

-heroo

Re: Chargeback Help

Posted: Tue Aug 05, 2008 5:57 pm
by SneakyBanana
Same problem this is the responce from Joymax.

Hello. This is Silkroad Online.

We have investigated your account ID: ********, and discovered a problem with reversal.

A transaction which is related to transaction ID: 0J49184094642722P , 8KA20961HY770954V, 3X810664D8465241A has been completed as reversal.

If chargeback or reversal has been completed, there is nothing that can be done to resolve it.

We apologize for not being able to provide further assistance regarding this issue.

If you have question further more, Please contact us through this route.

Thank you.

Re: Chargeback Help

Posted: Tue Aug 05, 2008 5:58 pm
by SneakyBanana
SneakyBanana wrote:Same problem this is the responce from Joymax.

Hello. This is Silkroad Online.

We have investigated your account ID: ********, and discovered a problem with reversal.

A transaction which is related to transaction ID: 0J49184094642722P , 8KA20961HY770954V, 3X810664D8465241A has been completed as reversal.

If chargeback or reversal has been completed, there is nothing that can be done to resolve it.

We apologize for not being able to provide further assistance regarding this issue.

If you have question further more, Please contact us through this route.

Thank you.


So if your friend goes into his paypal and it says the chargeback has been completed, he is screwed ;)

/Dam i hit quote and not edit, sorry for double post...

Re: Chargeback Help

Posted: Tue Aug 05, 2008 6:00 pm
by Voluptas
An EX-friend of mine hacked my paypal account and charged back all the silk i had bought, on 3 accounts. Luckiy, the only one that completed and was banned was my level 60 euro. My 84 glaiver and 81 bow, were both still in the Dispute stage, and i managed to cancel the claim before they were banned.

Re: Chargeback Help

Posted: Tue Aug 05, 2008 6:05 pm
by heroo
So if someone charges back, there is no chance to get unbanned?

Because on the SRO site you can read, you will be unbanned if the original transaction gets reversed.

Re: Chargeback Help

Posted: Tue Aug 05, 2008 6:07 pm
by Voluptas
heroo wrote:So if someone charges back, there is no chance to get unbanned?

Because on the SRO site you can read, you will be unbanned if the original transaction gets reversed.

Aparently, Fly got himself banned due a 'chargeback' (we all know the real reason), and he got unbanned after Nightbloom had a hissy fit at JM.
So, ask him how... Or get a whining middle aged women, who still spends every waking hour on Video games to try for you.

Re: Chargeback Help

Posted: Tue Aug 05, 2008 6:18 pm
by Vandango
Steps Though this process are on http://www.silkroadonline.net

Re: Chargeback Help

Posted: Tue Aug 05, 2008 6:49 pm
by CARNIVAL
Hi all
where and how can i do the charge back?
i can do charge back after 1 year from the silk payment or have limit?
thy

Re: Chargeback Help

Posted: Tue Aug 05, 2008 6:53 pm
by chickenfeather
Voluptas wrote:Or get a whining middle aged women

ouch nb hahaha.

Re: Chargeback Help

Posted: Tue Aug 05, 2008 6:54 pm
by Argonaut
Voluptas wrote:
heroo wrote:So if someone charges back, there is no chance to get unbanned?

Because on the SRO site you can read, you will be unbanned if the original transaction gets reversed.

Aparently, Fly got himself banned due a 'chargeback' (we all know the real reason), and he got unbanned after Nightbloom had a hissy fit at JM.
So, ask him how... Or get a whining middle aged women, who still spends every waking hour on Video games to try for you.


Image

Re: Chargeback Help

Posted: Tue Aug 05, 2008 7:52 pm
by F-22
i got a question, if i use my credit card on 5 different sro accounts and do a charge back on just 1 of them. Does joymax ban all 5 of my accounts or just the one that i did the chargeback on?

Re: Chargeback Help

Posted: Tue Aug 05, 2008 10:22 pm
by heroo
Vandango wrote:Steps Though this process are on http://www.silkroadonline.net


where can I find it?

Re: Chargeback Help

Posted: Wed Aug 06, 2008 12:33 am
by heroo
Guys i need some help quick!

Please let me know how to get unbanned :(

Re: Chargeback Help

Posted: Wed Aug 06, 2008 1:07 am
by sromeme
Voluptas wrote:
heroo wrote:So if someone charges back, there is no chance to get unbanned?

Because on the SRO site you can read, you will be unbanned if the original transaction gets reversed.

Aparently, Fly got himself banned due a 'chargeback' (we all know the real reason), and he got unbanned after Nightbloom had a hissy fit at JM.
So, ask him how... Or get a whining middle aged women, who still spends every waking hour on Video games to try for you.

u mean the ban from xian?
or did he got ban from venus?

btw the ban in xian is a bot related problem ~ roommate did it

Re: Chargeback Help

Posted: Wed Aug 06, 2008 4:58 am
by Be_Brave
Voluptas wrote:An EX-friend of mine hacked my paypal account and charged back all the silk i had bought, on 3 accounts. Luckiy, the only one that completed and was banned was my level 60 euro. My 84 glaiver and 81 bow, were both still in the Dispute stage, and i managed to cancel the claim before they were banned.



EA?

Re: Chargeback Help

Posted: Thu Aug 07, 2008 7:20 pm
by CARNIVAL
but where can i do charge back??? and have limit???
:D :D :D

Re: Chargeback Help

Posted: Thu Aug 07, 2008 7:22 pm
by Voluptas
heroo wrote:Guys i need some help quick!

Please let me know how to get unbanned :(

You don't, Simple.