Page 1 of 1

deleting chars

Posted: Sun Jun 22, 2008 3:10 pm
by monet
one year ago or so i was playing on tibet for a while. today i decided to go on tibet and run around with reindeer i got at previous xmas event. but when i logged in there were no characters. empty storage. can sro do that? why did they do it? :?

Re: deleting chars

Posted: Sun Jun 22, 2008 3:15 pm
by Boiler
dont think.. maybe you got hacked :?

Re: deleting chars

Posted: Sun Jun 22, 2008 3:21 pm
by syndrom
well i decided to come back to the bakemasters on babel after like a 1 and a half year break and it said my character was integrated or some shit so well see.

Re: deleting chars

Posted: Sun Jun 22, 2008 3:24 pm
by monet
i checked some other servers like alps for example that i also created a char around same time and it's still there. the funny thing is on alps i only tried and got to lvl 6. while on tibet i got GDF from event and i got around 50 rudolphs and shit like that and it's all gone... it's just pissing me off. why the F did they do it. and i didnt get hacked. sro hacked me :x

Re: deleting chars

Posted: Sun Jun 22, 2008 3:32 pm
by raysisfenix
u got hacked! no other reason for it. I also have a character in other server that i didn't touch for a year and its still there. SRO would never delete your characters, there's no policy saying that they will.

Re: deleting chars

Posted: Sun Jun 22, 2008 4:33 pm
by Pandaren Brewmaster
My brother wasnt playing for like 6 months on Xian and his chars got deleted too Oo

Re: deleting chars

Posted: Sun Jun 22, 2008 4:35 pm
by Disconn3cted
I have a character on greece that I haven't played since summer 06 its lvl 42 and that account was stolen so its naked but it still exists

Re: deleting chars

Posted: Sun Jun 22, 2008 4:55 pm
by Amalie
I belive if you dont log on for a year or so you get deleted is my understanding.

Re: deleting chars

Posted: Sun Jun 22, 2008 4:56 pm
by blackfalcon
u sure that u didnt have a different account there and u just logged in with the wrong account?

Re: deleting chars

Posted: Sun Jun 22, 2008 5:18 pm
by houbaa
Amalie wrote:I belive if you dont log on for a year or so you get deleted is my understanding.


My first char that i created 2-3 years ago are still there, dont think that's the problem

Monet: maybe you deleted your char and dont rememember about it, or you got hacked, but im sure it's not joymax (why would they delete someones character?)

Re: deleting chars

Posted: Sun Jun 22, 2008 6:29 pm
by Mcclane
im pretty sure if you dont log in in like a year or something they delete our chars to make room for active people

Re: deleting chars

Posted: Sun Jun 22, 2008 7:47 pm
by Verfo
they delete ur char or account if its inactive for too long (not sure) but its in tos

Re: deleting chars

Posted: Sun Jun 22, 2008 7:49 pm
by daemon225
i think its 6 months cuz when i quit xian and came back like 7 months later it was gone

Re: deleting chars

Posted: Sun Jun 22, 2008 10:19 pm
by iztupido
for accounts that did not buy silks after 6 months of inactivity they get deleted. for accounts that did buy silks but have no silk items or silk left is 1 year. for accounts that did buy silk and still have some/silk items they dont get deleted.

Re: deleting chars

Posted: Mon Jun 23, 2008 7:43 pm
by brentonsbbe359
ive never heard of anyone getting their chars deleted. i did somthing stupid once tho and thought that my char was deleted.
i wanted to log onto venus and acsidently clicked on venice, i log out then logged back on like 10 times like wtf!? till i figured it out.

Re: deleting chars

Posted: Mon Jun 23, 2008 7:49 pm
by Verfo
Termination of use
① An account with pre-level 10 characters that has not logged into the game for a period of 6 months, and an account that is not using premium service
② An account that has not been logged in to the game for the past 1 year, and an account that is not using premium service

this is from the tos