We are NOT part of the Joymax staff but they will be welcome to request and read the results of this study and take any useful suggestion that can help improve the quality of the in-game experience of the user from it.
This survey will last less than 10 minutes and we will not ask any personal data. All the data will be used only for statistical purpose, for this study only. No other use of the data will be done.
You can answer this post in this forum or if you prefer, write the answers and send them to us at the e-mail address: silkroad.survey@gmail.com
I see that here we have one of the biggest silkroad community
I expect great support from you guys. 
Thanks in advance for your collaboration
Survey:
When a set of answers is given, please choose only one answer.
Put a cross "X" near the correct answer or delete the other ones.. as you prefer
General informations:
- Do you play in only one server?
o Yes.
o No, I have a character in another server, too.
- If no, why do you have a character in more than one server?
o To avoid “server full” problem.
o To try different type of characters.
o Because of friends playing in different servers.
o Other (specify).
- How many characters do you have?
o 1.
o 2.
o 3.
o More than 4.
- How old are you?
o Less than 10.
o 10-15.
o 16-19.
o 20-25.
o 25-30.
o More than 30.
- Male or Female?
o Male.
o Female.
- Have you ever played or do you play any other MMORPG?
o Yes.
o No.
- If yes, which one do you prefer?
o Silkroad.
o The other one (please specify which one, only if you have actually played it in the official version. If you have played more than one better than Silkroad specify only the one you think is the best one.)
- How many hours do you play when you play Silkroad Online?
o Less than 1
o 2
o 3
o 4
o 5 or more.
- At what time do you usually play?
o 8am-12am.
o 12am-4pm.
o 4pm-8pm.
o 8pm-12pm.
o 12pm-8am.
- Which country do you play from? (or what is your time zone?)
- Do you leave your character in-game while you sleep?
o Yes.
o No.
- If yes, why?
o I open a stall.
o Because I don’t want to have “server full” problem the next day.
o Other (specify)
- Which level of graphical detail do you use?
o Low.
o Between Low and Medium.
o Medium.
o Between Medium and High.
o High.
- What do you think about Silkroad Graphic?
o Very bad.
o Bad.
o Good.
o Very good.
- Do you keep Silkroad sounds on?
o Yes, music, background sound, everything on.
o No, I remove music.
o No, I remove background sounds.
o No, I remove all sound effects.
- What did you think about the interface of Silkroad the first time you played it? (remember that if you had problem using an interface, is not your fault, it’s an interface problem)
o It was clear and easy to use in everything.
o It was clear and easy to use in general but I had some problem understanding some part of it (for example the delay in autopotion option)
o It was not easy to understand and I had to learn it from someone or somewhere (for example the guide on silkroadonline site).
- In which part of the interface do you remember you had some problems? (you can choose more than one answer)
o Option setting interface (audio, video, shortcut setting).
o The main menu navigation (Character, Skills, Inventory, Quests, Actions, etc…).
o The quick slots (the bar in the bottom of the screen).
o Other (specify what).
What kind of character do you have: (in case you have more than one character, consider your highest level character)
- What is your character level? (write the number of your actual level)
- Do you think that the pace of level up is:
o Too slow (it takes too much to level up).
o A little bit slow.
o Appropriate.
o A little bit too fast.
o Too fast (I level up too fast).
- What kind of weapon do you use?
o Sword.
o Blade.
o Glavie.
o Spear.
o Bow.
- What kind of protector do you use?
o Garment.
o Protector.
o Armor.
o Armor + Protector.
- What kind of character do you have?
o Full Int.
o Full Str.
o Hybrid 50% Int 50% Str.
o Hybrid but more Int.
o Hybrid but more Str.
o Don’ t know.
- What is your favorite skill?
o Cold.
o Fire.
o Lightning.
o Force (healing).
- What is the most useful skill for you?
o Cold.
o Fire.
o Lightning.
o Force (healing).
In game: Quests, Stalls, Alchemy, Jobs
- Did you do the Chinese Tutorial the very first time you started to play Silkroad?
o Yes.
o No.
- If yes, how did you find it?
o Totally useless.
o More useless than useful.
o More useful than useless.
o Very useful.
- Did you find General Sonhyeon easily to starting the Chinese tutorial?
o Yes.
o No.
- Do you use the autopotion Feature?
o Yes.
o No.
- Do you read the short background stories of the quests?
o Yes, always.
o Yes, sometimes.
o No, never.
- What do you think about these background stories?
o Not interesting at all.
o Interesting, but too long. I just want to know what I have to do.
o I like them, they are original.
o I love them.
- Do you think that quests are:
o Too difficult.
o A little bit difficult.
o Appropriate level.
o A little bit easy.
o Too easy.
- Do you do all the quests?
o Yes, I try to complete all of them.
o No, sometimes I skip a quest.
o No, I often skip quests.
- If no, what is the reason to skip a quest?
o Because there are too many monsters to kill.
o Because it doesn’t give enough exp points or skill points.
o I don’t feel all quests are important for the game.
o Other (specify a reason).
- What do you think about Silkroad’s quest quality?
o Insufficient.
o Sufficient.
o Good.
o Excellent.
- Which was the worst quest you’ve ever done until now? (please specify at least one quest and at what level you get that quest.)
- Why you didn’t like it?
- Which was your favorite quest until now? (please specify at least one quest and at what level you get that quest.)
- What was the nice thing about this quest?
- Do you use sell items in stall?
o Yes and I control it and negotiate with possible clients.
o Yes, but I leave it there and come back later.
o No.
- Where do you buy armors and weapons?
o From other users (stall, exchange, etc.).
o From NPCs (Non-Playing-Characters) of the city.
- What do you think about Stall system?
o Very bad.
o Bad.
o Good.
o Very good.
- Do you use alchemy?
o Yes.
o No.
- When you have alchemy material what do you usually do?
o I sell any alchemy material.
o I make elements.
o Other (I drop them, etc..)
- When you have elements what do you usually do?
o I sell them.
o I make stones.
o I never have elements.
- When you have tablets what do you usually do?
o I sell them.
o I make stones.
o Other (I drop them, etc..)
- When you have stones, what do you usually do?
o I sell them.
o I use them.
o I never have stones.
- How did you learn to use alchemy?
o I learned it from the online help, using the H shortcut.
o Reading the guides written by other users in this forum.
o I learned it from another user with experience in alchemy.
o I didn’t need to learn it from anywhere, the interface was very clear.
o I never learned it.
- How do you judge Alchemy system in Silkroad?
o Very Bad.
o Bad.
o Good.
o Very good.
- What do you prefer most: doing quests, hunting monsters or triangular conflict?
o Quests.
o Hunting.
o Triangular Conflict.
- What’s your favorite job?
o Thief.
o Guardian.
o Merchant.
- What is your level in that job?
Social Interaction:
- How many friends do you have in your friends list?
o Less than 10.
o 10-20.
o 20-30.
o More than 30.
o You know exactly how many?? Say the exact number!
- With how many of them do you play more often?
- Do you play with some of these friends also in other online games?
o Yes.
o No.
- How often do you play against other players? (PvP = Player Versus Player)
o I play only PvP.
o I play more PvP than PvM(Player Versus Monster).
o I play PvP and PvM the same.
o I play more PvM than PvP.
o I play only PvM.
- When you play PvP, do you play more often against you friends or with your friends?
o I play with my friends against other players.
o I play with my friends against other friends of ours.
o I play with anyone against my friends (and maybe they become my friends too).
o I play with anyone against anyone else (and maybe they become my friends too).
o I play alone against others.
- Do you like how PvP is in Silkroad?
o I love it.
o I like it.
o I don’t like it too much.
o I don’t like it.
- What do you think are the positive side of PvP in Silkroad? (good exp and skill point, higher level players can’t attack lower level players, etc…)
- What do you think are the negative side of PvP in Silkroad? (High level players can attack lower level players using game bugs, one type of character is bound to lose against another type, etc…)
- Have you ever been in any guild?
o Yes.
o No.
- What are the advantage you had being in a guild?
o Feeling closer to the friends in the guild.
o Being able to use items stored in the guild storage.
o Having always someone to ask help to.
o I didn’t have any advantage at all.
o Other (specify what are the advantages you had being in a guild).
- How do you communicate with the other players in game?
o I use the textual chat provided with Silkroad Online.
o I use external programs like teamspeak or skype to speak with the others.
Other:
- Have you ever been disconnected because of server being full?
o Yes.
o No.
- How many times do you usually have to try before succeeding to log in?
o 1-3.
o 4-6.
o 6-10.
o More than 10.
- After how many tries do you give up logging in?
o 1-3.
o 4-6.
o 6-10.
o I never give up!
- How much does the server full problem bother you? (1=doesn’t bother me, 5=it annoys me a lot)
o 1.
o 2.
o 3.
o 4.
o 5.
- How much does the “disconnected from server” feature bother you? (1=doesn’t bother me, 5=it annoys me a lot)
o 1.
o 2.
o 3.
o 4.
o 5.
If you didn’t have enough and you still want to give more opinion about the game, feel free to write a short line about aspects of the game you like and don’t like. Please do not write comments about aspects of the game already discussed in the survey, but only about aspect that we didn’t take into consideration before.
Thank you for your collaboration. Before being a group of quality analysis, we are also Silkroad Online lovers and we hope that this survey and the study we are conducing will help improve the quality of this great game further more.
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