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Chargeback Help

Posted: Sat Jul 07, 2007 11:10 pm
by Tucan_Sam
Ok I'm hoping you guys can help me since Joymax obviously couln't care less.

My account was banned because of a charge back. How do I take care of this? I don't owe Paypal any money but I guess I owe joymax money since they never got any.

Who do I send the money to and exactly how do I do this?

Your help would be GREATLY appreciated. :banghead:

Posted: Sat Jul 07, 2007 11:30 pm
by XMoshe
how did you buy silk?? through paypal?

Posted: Sat Jul 07, 2007 11:32 pm
by Tucan_Sam
Yes... I think I'm screwed though because I no longer have the same credit card.

Posted: Sat Jul 07, 2007 11:35 pm
by XMoshe
Make sure paypal pays the money to JM that you owe them...and ask why pp retrieved your payment...I guess


/Off to bed, good luck

Posted: Sat Jul 07, 2007 11:40 pm
by Deacon
Contact PP, Start by doing that!

Posted: Sat Jul 07, 2007 11:57 pm
by Tucan_Sam
I have... just not sure what to do because I don't owe paypal any money. and my paypal account is fine.

Posted: Sun Jul 08, 2007 1:12 am
by nightbloom
Tell PP that JM says you owe them money. Ask them to track all payments to JM and you'll figure it out.