Silkroad Online Forums

Posted: **Fri Mar 30, 2007 10:43 pm**

My friends account A LONG time ago got banned because of a chargeback. He trusted me like a brother so of course he let me play on his account. But once he got banned he just quit. Now since i actually have some money, could i pay joymax the amount of money that he charged back on a different paypal account than the one he charged back on?

Posted: **Fri Mar 30, 2007 10:46 pm**

Contact joymax by email, I believe its silkroad.usa@gmail.com as I have seen it mentioned by morningdew from the official SRO forums.

Posted: **Fri Mar 30, 2007 10:47 pm**

Xob!le wrote:My friends account A LONG time ago got banned because of a chargeback. He trusted me like a brother so of course he let me play on his account. But once he got banned he just quit. Now since i actually have some money, could i pay joymax the amount of money that he charged back on a different paypal account than the one he charged back on?

i'm pretty surethat the ban will be lifted when the chargeback is resolved.

Posted: **Fri Mar 30, 2007 10:49 pm**

even if it is with a different paypal account, not the one that he charged back with

Posted: **Sat Mar 31, 2007 3:08 pm**

u have to pay it back using the same paypal account that was used to buy silk, u have to ask paypal to send a email to joymax saying that you have paid and then joymax will unban your account.

goodluck

Posted: **Sat Mar 31, 2007 4:03 pm**

legitz wrote:Contact joymax by email, I believe its silkroad.usa@gmail.com as I have seen it mentioned by morningdew from the official SRO forums.

I wouldn't send emails to this address containing any private information, yes it could be the real deal, but it could also be an email address some kid has made.

Posted: **Sat Mar 31, 2007 4:59 pm**

HHHAHAHAHAH

@gmail.com

LOL

Posted: **Sat Mar 31, 2007 5:06 pm**

StealMySoda wrote:
legitz wrote:Contact joymax by email, I believe its silkroad.usa@gmail.com as I have seen it mentioned by morningdew from the official SRO forums.

I wouldn't send emails to this address containing any private information, yes it could be the real deal, but it could also be an email address some kid has made.

I saw mornigndew post this too.

edit: i will go and ask on the official forums because i cannot fidn the post i saw it in.

O.o, its a fake, the real one is joymax.usa@gmail.com

http://www.silkroadonline.net/sro_board ... icID=11985

Most of the times these direct links dont work so look for the topic called "USA team e-mail, MD please verify" in the general board.

Posted: **Sat Mar 31, 2007 6:24 pm**

Just copied from their FAQ, hope it helps ya:

Q. My account has been blocked with the stated reason due to chargeback reasons. How do I get it unblocked?

A. We will ONLY cancel/lift an account block when we recieve notification directly from Paypal, Cyberpass, and the various card companies that
1] the chargeback has been resolved and payment has been received
or
2] the valid card/account holder has cancelled their chargeback claim

To unblock your account, you must first contact the payment partner that you used to make the purchase. If you used PayPal, contact PayPal. If you used ClickNBuy, contact ClickNBuy. If you used a credit card, contact your credit card company. You must resolve the ORIGINAL chargeback issue. We do not accept alternate payments. Please do not send us direct payments in an attempt to unblock your account. This does not work. After the issue has been settled, ask the payment provider to send us an email to paypro@silkroadonline.net . No forwarded emails, phone calls, faxes, or scanned copies of email is accepted. Only a direct email from the payment partner is accepted as proof that the chargeback is complete. Once this email has been received, we will lift the block.

Nothing else will result in the cancellation of your account block. Everything else will be rejected and will not result in the lifting of your account block.

Posted: **Sat Mar 31, 2007 6:50 pm**

the ban is lifted when the account that did the chargeback repays it

Silkroad Online Forums

Question about unbanning chargebacks

Question about unbanning chargebacks

Re: Question about unbanning chargebacks