Silkroad Online Forums

I’m not sure whether anyone will be able to help but I’ve really got no choice on who to ask anymore ..So here goes..

Today I’ve received an email from paypal stating that my transaction was refused and that paypal had taken the money out of a "credit card" ,due no "direct debit account" being set up with paypal...

this is where it gets problem-matic , joymax appear to have taken there money from a "credit card" set up with paypal that doesn't exist and due to the "direct debit account" which paypal is saying isn't set up..which in fact is..

I’ve contact the bank regarding this and they said to get in touch with paypal...

paypal were no help and couldn't even say what credit card the money had been taken from, just re-assured me that no money had be taken wrongly from either my paypal or any card..

I’m so muddled up I don't even no how to sort this, I’m logged in right now....so I don't no what’s happening and if joymax even got their money or if there going to block my account even though I’ve not done a charge back or even meant to do anything of this nature

Has anyone ever heard of this problem or had a similar one?

(i would email joymax even though they'd give a sh*t or even help with the problem )

try pming morningdew on the official forums. She has helped pepole with this sort of issue in the past.

hellsharpt wrote:try pming morningdew on the official forums. She has helped pepole with this sort of issue in the past.

i may do thanks ,but i've kinda figured out whats happened now but why is still a mystery..

they refused the original transaction, and then redid the same transaction as a "credit card" but from a "debit card"..but.. the money may well have been take from money current in my paypal account (i'll have to wait for it to appear in banks account statement before i'll know >.< )

i'll see what whether morningdew can tell me why the original transaction failed,but from paypal it just appears that paypal tried to take the money from my bank account the bank refused it , sorry guys i'm an idiot (was just worried about joymax block my account )