Silkroad Online Forums

Okay, Im going to go off on a personal tangent here, everything I post below is strictly a personal opinion and does not reflect Joymaxs company policy or the game or anything related to Silkroad. Its just a personal opinion.

*** Personal opinion follows ***

For the last month and a half, Ive been working crazy hours - sometimes more than 12 hours per day. Ive worked New Years Eve, New Years Day, and all weekends in January until now. We have multiple servers running, which means that we have to monitor multiple servers, switch servers hourly, scan the forums, post replies, and on top of that, I have to juggle administrative duties, generate reports for Korea, work with Korea to come up with policies, submit recommendations, conduct market research, follow up with Koreas actions by double checking our reports against their feedbacks, and on top of that, I have to handle my original duties here in the US, business development and marketing. And there are only 24 hours in a day.

Sometimes Im up until 4 or 5 in the morning doing my work, Ive moved back to San Jose after 4 and a half years, and in the last month and a half, Ive managed to have one dinner with a high school friend. And thats it. Im so exhausted that most of my dinners consist of microwaved TV dinners. My laundry is piled sky high. I can barely manage to vaccum and clean my house. My apartment has become a place for me to work, then sleep for a few hours before I have to go back to the office.

The janitor who cleans the office knows me too well, as Im always here when hes cleaning. Sometimes I dont leave the office until well after midnight, then I go home and power up my laptop for more work. My doctor has recommended that I take some time off for rest before I collapse. Ive developed health and digestive problems from the stress and workload.

And Im not alone. The very very few GMs that we have in Korea also carry this burden. The head of iSRO sometimes doesnt go home for weeks at a time. Hes been dumped by multiple girls in the past for not being able to spend any time with them as he is stuck at work.

We are passionate about the game, passionate about the company, and yes, we do care about the players. Enough for us to sacrifice countless nights of sleep, put in insane working hours, and come back day after day to do the same thing all over again. Even after I collapse from exhaustion and am forced to stay in bed for two days, the first thing I do when I recover is come back to the office to put in more hours again.

And still you complain. Still you call me names, and accuse us of being in league with botters. It really really hurts us. Were not turning a blind eye or deaf ear to our users, were really not. But our workload at the moment is absolutely tremendous.

Why not hire more, you ask? We have been trying. Tightened security regulations means that we cant hire anyone to work from home, we need them in the office. Korea conducts multiple interviews every day which also takes away from time at our desks and yet it is really hard to find qualified people for the position. I am trying to push for some of the work to be transferred here, but am faced with the challenge of meeting the stringent network security demands placed on me. And I cant even follow up on that at the moment, as most of my time is devoted to the forums, community, game monitoring, and overseeing the running of the office.

Like today, for example. Im supposed to be devoting my time to researching alternative bulletin board solutions, coming up with ways to prevent CCF, drafting a recommendation to fortify security on the forums and in the game, conducting market research for alternative payment options, creating a temporary FAQ for the temporary forum, generating reports for Korea, having my weekly meeting with Korea, cross checking their progress against our daily reports, and addressing emails sent to me. These things are going to have to wait, because I have to make postings on the forum. That also means I will not go home until very very late today. I dont mind working the extra hours, because I am very passionate about the community. What kills me is that people keep accusing me of not caring. If I didnt care, why wouldnt I just walk away? Pretend that the forums didnt exist? Instead of answering them?

Im not asking you guys to be grateful for our services, I just think that my overworked team deserves some sort of recognition for the work they do. Some of my team members come in extra early and leave extra late, others havent gone home since last week. Im not saying that were perfect. Im not saying that youre wrong. Im just saying that we are working as hard as we can, and I think that our team merits just a little tiny bit of recognition for their hard work.

Forgive me if I sound emotional, I am. Im tired from only being able to sleep 3~4 hours every night, Im tired from working 20 hours a day.

- morningdew

deadcool66 wrote:http://www.silkroadonline.net/sro_board/bhboard/bh_postview.asp?ForumID=2&TopicID=146
>.<"

Still you call me names, and accuse us of being in league with botters.

Chaby wrote:

Still you call me names, and accuse us of being in league with botters.

That's cause you are. If I was owner of SRO I'd want people to buy tickets and monkeys. However I wouldnt want them to bot, as they would level faster, and buy less GT/monkeys. To me, a naive user, it looks like JoyMax makes bot and makes money of it. They dont do anything about player bots, and never will. Gold bot block only made more player bots.

Master_wong wrote:your nearly as bad as khang or sp except you spell better

Master_wong wrote:chaby every thread you visit its always shit you post either start saying something positive for stfu

your nearly as bad as khang or sp except you spell better

Chaby wrote:

Master_wong wrote:chaby every thread you visit its always shit you post either start saying something positive for stfu

your nearly as bad as khang or sp except you spell better

What the fck could I say positive about botting? I'll say something positive when I see results.

Chaby wrote:

Master_wong wrote:chaby every thread you visit its always shit you post either start saying something positive for stfu

your nearly as bad as khang or sp except you spell better

What the fck could I say positive about botting? I'll say something positive when I see results.

Plus44 wrote:It's Bullshit, morningdew is acting like oktayaztec guy, a complete emo.

CrazyAztec wrote:

Plus44 wrote:It's Bullshit, morningdew is acting like oktayaztec guy, a complete emo.

okaytheazer + partyataztec. like what im married now?

Plus44 wrote:Chaby is just rightfully pissed. Hes buying silk, and wants some good fortune in return .. Him, me and others are not seeing this good fortune.

So when this ' gm helper ' posts some story like this, sorry but as I said on another thread a professional knows how to deal with it. If his health really is declining under work stress, then he's planning his work load completely wrong. You can not tell me a company like JoyNax who literally make millions can't afford to appoint more ' helpers '.

It's Bullshit, morningdew is acting like oktayaztec guy, a complete emo.

Plus44 wrote:Chaby is just rightfully pissed. Hes buying silk, and wants some good fortune in return .. Him, me and others are not seeing this good fortune.

So when this ' gm helper ' posts some story like this, sorry but as I said on another thread a professional knows how to deal with it. If his health really is declining under work stress, then he's planning his work load completely wrong. You can not tell me a company like JoyNax who literally make millions can't afford to appoint more ' helpers '.

It's Bullshit, morningdew is acting like oktayaztec guy, a complete emo.

Ryoko wrote:This month, we have reduced the number of botters by 2%. Whereas before 75% of accounts were bot accounts, we are now proudly sitting at 73%.[/i]

Lance wrote:they should come here for advice