SHTMAX GOT HACKED SO ME AND MORE PPL,THIS COULD HAPPEN TO U
Posted: Tue Jan 10, 2012 10:01 pm
I got hacked like many other people when shitmax got hacked, hackers changed my email despite it was verified,i had silk,their sht answer= according to our agreement WE WONT GIVE U BACK ANYTHING (same as my friend Voromir, and he was lv105 and spent like 3k silk), neither silk... my advice: DONT PLAY ANY GAME OF THIS SHT COMPANY, u get hacked or they get hacked and u will loose everyting
Check their answer:
We apologize for any inconvenience that this may have caused you and we understand your frustration about this matter. Please be advised that account information is strictly for the users own safekeeping and that we will not be liable for any loss due to hack cases or scam cases.
Moreover, Joymax currently does not offer any item/ gold/ silk restoration and account or character retrieval service as stated in our Operation Policy section 4.1 and 4.2. Kindly refer to http://www.joymax.com/support/Property_ ... policy.jsp for more details. However we will send a report to our designated team regarding this issue for investigation.
Recently answer:
We have received your email regarding Hack/Account Theft.
We are sorry to hear that your account was lost. We really apologize for any inconvenience that this may have caused you. However like you already know we don't have any access as to changing any player's user information, for it will violate the terms and conditions that we have for the game. Nevertheless we will file your case in our system for further investigation.
Please be advised that account information is strictly for the users own safekeeping and that we will not be liable for any loss due to hack cases or scam cases. Although there are ways to prevent your account from being stolen.
Check their answer:
We apologize for any inconvenience that this may have caused you and we understand your frustration about this matter. Please be advised that account information is strictly for the users own safekeeping and that we will not be liable for any loss due to hack cases or scam cases.
Moreover, Joymax currently does not offer any item/ gold/ silk restoration and account or character retrieval service as stated in our Operation Policy section 4.1 and 4.2. Kindly refer to http://www.joymax.com/support/Property_ ... policy.jsp for more details. However we will send a report to our designated team regarding this issue for investigation.
Recently answer:
We have received your email regarding Hack/Account Theft.
We are sorry to hear that your account was lost. We really apologize for any inconvenience that this may have caused you. However like you already know we don't have any access as to changing any player's user information, for it will violate the terms and conditions that we have for the game. Nevertheless we will file your case in our system for further investigation.
Please be advised that account information is strictly for the users own safekeeping and that we will not be liable for any loss due to hack cases or scam cases. Although there are ways to prevent your account from being stolen.