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can anyone help me?

Posted: Thu Nov 13, 2008 11:17 pm
by KsqueaKJ
ok so


my friend had a problem with his checking account, so he changed it which of course made him have a new debit card, so since his old debit card became invalid, silk that had been purchased was counted as a charge back.

both of our silkroad accounts arent banned, im on mine right now. but we both cannot log into the silkroad website.

so my questions are

does anyone know if its just a temp thing?
and does anyone know how to fix this problem


we do have the joymax nummber, which we are gonna call in a week if we still cant log into the site. it will really suck if i can never buy silk for my char again.

so if anyone can help that would be awesome.

Re: can anyone help me?

Posted: Fri Nov 14, 2008 2:20 am
by Alterran
im not 100% sure but u could call ur card company and tell them to unblock that charge and it should work then e-mail jm (might not do much good) and tell them about the problem

Re: can anyone help me?

Posted: Fri Nov 14, 2008 2:23 am
by Argonaut
take all your shit off your account and transfer it to a lvl 1 just in case.

Re: can anyone help me?

Posted: Fri Nov 14, 2008 2:26 am
by sama98b
KsqueaKJ wrote:ok so


my friend had a problem with his checking account, so he changed it which of course made him have a new debit card, so since his old debit card became invalid, silk that had been purchased was counted as a charge back.

both of our silkroad accounts arent banned, im on mine right now. but we both cannot log into the silkroad website.

so my questions are

does anyone know if its just a temp thing?
and does anyone know how to fix this problem


we do have the joymax nummber, which we are gonna call in a week if we still cant log into the site. it will really suck if i can never buy silk for my char again.

so if anyone can help that would be awesome.


Lol as soon as you log of you will be banned and can't even log in to the game ....
Since old card is void, most likley you won't be able to pay jm back ...

Re: can anyone help me?

Posted: Fri Nov 14, 2008 12:46 pm
by KsqueaKJ
Argonaut wrote:take all your shit off your account and transfer it to a lvl 1 just in case.


ya im gonan do that before the inspection


sama98b wrote:Lol as soon as you log of you will be banned and can't even log in to the game ....
Since old card is void, most likley you won't be able to pay jm back ...


1 , this inst funny dick. 2 no im not banned ,atleast not yet, cuz ive been able to get on ever since and its been about a week. and both of our accounts made it thru the server inspections.

and the chargeback was only 50 silk. but we wil just try and figure it out i guess.

Re: can anyone help me?

Posted: Fri Nov 14, 2008 11:27 pm
by sama98b
It's not what is happening that is funny.
That you don't know what happens at chargeback that is funny. (registered 2007 nov...)
By the way accounts usually blocked right away after chargeback.
So who knows. Doesn't sound like the usual chargeback.