PR0METHEUS wrote:Instead of Joymax trying to develop a system so users can flag bots, or report bots, or put an arrow over a bots head... Joymax needs to have full time active GMs.
The SRO community needs to stop 'trying to' murder the GMs on sight.
The SRO community should not crowd around the GMs in the hundreds whenever they appear. Let them do their jobs.
Yep, that's what it boils down to. An active set of GMs with the ability to ban bots on sight could clear out a couple hundred goldbot accounts (and some player accounts) in problem areas on every server pretty quick. Could place them in a pickle at JM though...do you really want to bite the hand that allegedly feeds you? (Although most goldbots don't have any tickets at all, so who's getting rich off of that)
I imagine that if any GM were to log into a server...every single day...and run around and do their job - pretty soon it wouldn't be a spectacle anymore. Just a thought.
I played Perfect World for a bit. Great GM system - game has no bots; they get banned very quickly. If you had a problem, you could send a pm/bot report to a GM. If there was one online, they would actually reply to you, to inquire further about your problem...or they would mysteriously appear next to you, and ask you to type in all chat about your issue. Reporting a bot? Done in two minutes - the other character would sometimes disappear right before your eyes & you'd see the GM 'banned' as a server notice.
Great ideas listed, but IMHO there's nothing like the human touch when it comes to customer service. You can run programs on the server side to detect patterns and what not, but you can't beat the human eye. Active GMs that clear things out is the way to go. I'm sure there's enough people that would serve as GMs/Assistants for free (maybe just kick 'em a premium tick every month, or drop some silk on their acct) just to help. That's not a whole lot to ask for!
