Not getting silk?

Drukz · Post by **Drukz** » Sat Feb 09, 2008 5:09 pm

Hi whats up, long time no see..

yeye whateve.

to the point, i was buying silk for my chinese glavie, which im going to play on again, anyways i bought 300 silk, and i did only recieve 100? i've bought 300silk, over 3 transactions. well anyway i got the confirmation email, from every transaction, but only got 100 silk? anybody got same problem?

I wrote to pay@silkroadonline.net and complained, what could i do else?

Thx Drukz // Drith

*EDIT* BTW: this happend today around 11:37pm - 00:12am SILKROAD STANDARD TIME

sting13 · Post by **sting13** » Sat Feb 09, 2008 5:29 pm

If you dont get reply joymax stole your money and if you want them money back do chargeback... but your account will get banned :roll:

XMoshe · Post by **XMoshe** » Sun Feb 10, 2008 1:10 am

Why did you do it in 3 times? >.<

And perhaps wait, dunno how long its been =p

LordThurisaz · Post by **LordThurisaz** » Sun Feb 10, 2008 2:36 am

Same here, at 12:00silk time I bought 500 silk and still dont have ANY of it... its 8:30pm here... been almost 12 hours now... I wrote them too... :banghead:

LordThurisaz · Post by **LordThurisaz** » Mon Feb 11, 2008 7:45 pm

Finally got mine today... :roll:

I see they posted that they were having issues with Paypal again though. :banghead:

Oh well, off to grind in Devil Wings :twisted:

JacksColon · Post by **JacksColon** » Mon Feb 11, 2008 7:48 pm

I bought 50 silk on SATURDAY so I could revive my rabbit...I STILL have not gotten my silk. I sent a bug report, but should i also email at the email provided in the post above????

It's only $5, but still, I'm poor, so $5 is like, 2 meals for me sometimes.

Jnsdk · Post by **Jnsdk** » Mon Feb 11, 2008 8:20 pm

It dosnt mahter which amount of silk or money it is.. when you buy you must resive it....

oliveira · Post by **oliveira** » Mon Feb 11, 2008 8:33 pm

i Think explication is here on sro site ...

Hello. This is Silkroad Online.
Paypal is currently working normally.
However, Some of users who use Paypal Feb 10 , 2008 Silkroad Standard Time can have experience that have made payments but did not receive Silk partly.
We will restore Silk to all users that have made payments but did not receive Silk.
Few days could be spent to restore Silk, and we will be taking care of this matter as soon as possible.
We apologize for the problems this may have caused.

:wink:

JacksColon · Post by **JacksColon** » Mon Feb 11, 2008 8:37 pm

oliveira wrote:i Think explication is here in sro site ...

Hello. This is Silkroad Online.
Paypal is currently working normally.
However, Some of users who use Paypal Feb 10 , 2008 Silkroad Standard Time can have experience that have made payments but did not receive Silk partly.
We will restore Silk to all users that have made payments but did not receive Silk.
Few days could be spent to restore Silk, and we will be taking care of this matter as soon as possible.
We apologize for the problems this may have caused.

God their english is bloody awful :roll:

oliveira · Post by **oliveira** » Mon Feb 11, 2008 10:27 pm

it was a little distraction :roll:

LordThurisaz · Post by **LordThurisaz** » Mon Feb 11, 2008 11:09 pm

Mm, at least they are fixing it.

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