Help!! my friend is hacked

[GluGGSKI]

Pls i need help! my best friend in silkroad have got hacked and the hackers have changed hes email and password
so he can't get the acc back!! =( how can we get it back?
he's lvl 73 and have bought silk for over 100$ =(
pls we need help.
how can we contact joymax?

pls help

[Jantje]

Pls i need help! my best friend in silkroad have got hacked and the hackers have changed hes email and password
so he can't get the acc back!! =( how can we get it back?
he's lvl 73 and have bought silk for over 100$ =(
pls we need help.
how can we contact joymax?

pls help

You said it yourself.

[VandalAres]

well your friend is pretty much screwed. If he wants to continue playing he should start a new account.

[Mustarastas]

you can change password if you goto "create account" page.... there it asks for secret question and you can change pw that way. I suppose this is Azianz0r who got haxed

[deep.in]

Dont waste your time reporting about this to JM

[outlawz]

Your best option is do charge back and get the account ban.

[firefox6]

any one who reads this..
use the email verification system.


look in my sig for all the info you need.

[GluGGSKI]

you can change password if you goto "create account" page.... there it asks for secret question and you can change pw that way. I suppose this is Azianz0r who got haxed

yes its azi...
i can't do that quz they have changed the email. so it doesn't work... =(..

so its nothing to do ? ... none can help ?

[DrWicked]

Pls i need help! my best friend in silkroad have got hacked and the hackers have changed hes email and password
so he can't get the acc back!! =( how can we get it back?
he's lvl 73 and have bought silk for over 100$ =(
pls we need help.
how can we contact joymax?

pls help

GluGGSki sad to hear that =( i was in azianz0r guild when i played on Alexander if you guys remember DrWicked. gl to him

[Sylhana]

If the email verification got used, then only JM can help you. There isnt any other way to change the email once it has been set, except by JM I guess.

[larroxx]

omg it must hurths pff Sro ... cant believe Sro is getting so corrupt

[Pilot]

Sounds pretty much over for your friend and his fun in SRO. JM wont give a crap about you or him. Welcome to try, but most likely will end up in nothing.

Sorry for your bud

[GluGGSKI]

Now we know that one called eliaZo is stalling hes stuff in hotan!

what can we do now? can we report this guy?

we realy need to fix this!

and we need ur support! thx

[NO_SILK_4_ME]

If it doesn't work out for you..I can p lvl your friend to 30 or higher on Xian server and give your friend some decent start-up money..but if you're on a diff. server...i can't do much for you :/

Best of luck getting it back though...

[GluGGSKI]

the thing is that he don't wanna make a new acc... -.-
the thing is that he want hes old acc back!

[pain]

You are über screwed.

Forget about that account. Do a chargeback on the bought silk and start over.

-should not have downloaded bot or other help programs.
-should not have shared account details.
-if you done one one and/or the above 2 things, bad luck.

[ericxdeath]

Owned.

[THE_ZUL]

go to joymax office/HQ

[killerkong]

Owned.

pwnt.

there is nothing you can do. just consider this a lesson and start another account.

Dont d/l anything that could have a keylogger and dont trust anyone with your account information.

[Deadsolid]

Ask Joymax if they care. It's in the ToS or User Agreement that if an account is hacked then Joymax does not have to help you get it back. I suggest that you either start a new character or do as I did and Quit.