Plz ignore the idiots that are posting here, They dont know shit and read my post.
I have the same problem, maybe this will help you:
Crni_Vatreni have been unbanned from chargeback, Chaby got unbanned for chargeback.IS POSSIBLE to get unbanned.
This are quotes from EllisD, a godly moderator here in this forum that have help a lot of people with this kind of problems in the past:
Perhaps quoting MD from the forums in an email to paypal will help them figure out what needs to be done in order to fix this problem.
Fit these 2 things into the email somewhere.
From the general FAQ:
Q. My account has been blocked with the stated reason due to chargeback reasons. How do I get it unblocked?
A. We will ONLY cancel/lift an account block when we recieve notification directly from Paypal, Cyberpass, and the various card companies that
1] the chargeback has been resolved and payment has been received
or
2] the valid card/account holder has cancelled their chargeback claim
To unblock your account, you must first contact the payment partner that you used to make the purchase. If you used PayPal, contact PayPal. If you used ClickNBuy, contact ClickNBuy. If you used a credit card, contact your credit card company. You must resolve the ORIGINAL chargeback issue. We do not accept alternate payments. Please do not send us direct payments in an attempt to unblock your account. This does not work. After the issue has been settled, ask the payment provider to send us an email to
paypro@silkroadonline.net . No forwarded emails, phone calls, faxes, or scanned copies of email is accepted. Only a direct email from the payment partner is accepted as proof that the chargeback is complete. Once this email has been received, we will lift the block.
Nothing else will result in the cancellation of your account block. Everything else will be rejected and will not result in the lifting of your account block.
A response from the thread:
Crni_Vatreni,
You need to have paypal, NOT you, send a confirmation email to
paypro@silkroadonline.net
Please refer to the sticky under chargeback issues.
-Joymax Moderation Team.
&
This is how a chargeback ban works.
1 - Payment services notifies Joymax.
2 - Joymax bans account.
3 - User clears debt to payment service company.
4 - Payment service company verifies and contacts Joymax.
5 - Joymax unbans your account.
If you take the necessary steps and correct procedures to unban, this can take up to 14 Business days.
- Joymax Moderation Team
While i know paypal has done this for others, all of the representatives might not be aware of what needs to be done. Once they are clear of the process, it might get done correctly.
Also, try having them send an email to both email addresses,
pay@silkroadoniline.net as well as
paypro@silkroadonline.net . That might better your chances.
If you still have any doubts, pm me or Crni_Vatreni, he surely can help you out... And remember you need a lot of patience here
