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Why blizzard rule..
Posted: Sat May 19, 2007 9:40 am
by Deadly EYez
Last night i was playing WoW doing Slave pens instance with guildie.
Suddenly i got disconnected. tried to login back and couldn't kept getting incorrect username/password. so i went and recovered my account.
and all my gold was gone, yeah i got hacked don't know how , either my stupidity to install and use addons or someone guessed my easy password.
I posted on WoW offical forums and people told me to open a ticket and i'll get back my lost gold.
so.opened a GM ticket.and i got a respond to check my email.
They asked for the following :
- Account:
- Character(s):
- Realm(s):
- Money Lost:
- Item(s) Lost:
- Date this occurred (please approximate if necessary):
- Any additional information you may wish to add:
.
I opened another ticket and a GM pm'ed me after 40mins we had a pretty long chat around 30mins. he said he'll forward it for investigation and they are going to recover all my lost items and gold once they're done..
I have some much respect for this company now..
Hands down blizzard rule!
Posted: Sat May 19, 2007 9:41 am
by BrokenSaint
Fo sho! Shame on you shitty-customer-support-max!!
Posted: Sat May 19, 2007 9:44 am
by Luoma
blizzard customer service
Posted: Sat May 19, 2007 9:46 am
by Zypher
Thats awesome.
Same thing with me and Turbine.
i got stuck and couldnt get unstuck because im a stupid dwarf and cant jump high and the /stuck didnt work because i used my map recently.
so i made a ticket but i fell asleep so the idle logged me out
but a GM replied to my ticket saying that they moved me to a free spot and everything should be ok.
Some of the most simpliest things. Love these people.
Posted: Sat May 19, 2007 9:48 am
by BrokenSaint
Joymax won't have anything to do with you, even if you buy silk. Homo.
Posted: Sat May 19, 2007 9:48 am
by ElMejorGlavie
First off you pay for that game so they HAVE to help you. Second i was wondering where you'd been deadly__Eyez been trying to pm you for ages on oasis
Posted: Sat May 19, 2007 10:01 am
by Snudge
Please, for the love of god, tell me you're not a male nightelf hunter... >.>
Posted: Sat May 19, 2007 10:18 am
by Deadly EYez
Snudge wrote:Please, for the love of god, tell me you're not a male nightelf hunter... >.>
HECK NO!!!
i am in no way going to play ally!!
Instead Gnome
i really want to play gnome female warrior!
Posted: Sat May 19, 2007 1:37 pm
by Hellsing
Did you get your gold back yet? If not don't get your hopes up. It happened to my friend and it wasn't able to be recovered.
Posted: Sat May 19, 2007 2:21 pm
by Deadly EYez
Alot of people said that they got their items/gold back after a week or so, and that's what the GM told me..
Well nothing else i can do i guess..
Posted: Sat May 19, 2007 5:02 pm
by ThatOneMan3424
y hasnt blizzard made a Diablo 3?
I liked Diablo 2 LOD because it was f2p and it was very good....
Posted: Sat May 19, 2007 5:25 pm
by [SD]Master_Wong
better then joymax hands down
Posted: Sat May 19, 2007 6:04 pm
by crazy_foo
that's for sure
Posted: Sat May 19, 2007 7:01 pm
by legitz
WoW has awesome gameply and great customer service. Thats why I like it, but the downside, is that you have to pay
Posted: Sat May 19, 2007 7:05 pm
by FBIRem
Blizzard is an American company too, so US laws keep them much more accountable to their customers than Joymax under South Korea's laws.
Posted: Sat May 19, 2007 9:08 pm
by Blackchocob0
ThatOneMan3424 wrote:y hasnt blizzard made a Diablo 3?
I liked Diablo 2 LOD because it was f2p and it was very good....
Best MMO I ever played.
Posted: Sat May 19, 2007 9:40 pm
by Therealmixmax2
FBIRem wrote:Blizzard is an American company too, so US laws keep them much more accountable to their customers than Joymax under South Korea's laws.
Wow and LOTR are P2P, SRO is free, so Joymax doesn't actually have customers.
Posted: Sat May 19, 2007 9:49 pm
by [SD]Master_Wong
Therealmixmax2 wrote:FBIRem wrote:Blizzard is an American company too, so US laws keep them much more accountable to their customers than Joymax under South Korea's laws.
Wow and LOTR are P2P, SRO is free, so Joymax doesn't actually have customers.
item mall, they are buying there products thus are customers for joymax
Posted: Sat May 19, 2007 9:57 pm
by Therealmixmax2
Ok, buying items, but they aren't actually paying to use the game, therefore they can play for free by choice, and then joymax doesn't need to care if they exist :3
Posted: Sat May 19, 2007 10:45 pm
by [SD]Master_Wong
Therealmixmax2 wrote:Ok, buying items, but they aren't actually paying to use the game, therefore they can play for free by choice, and then joymax doesn't need to care if they exist :3
#
about sums it up and in saying that i reinstalled sro today anyone care to make a guess why
and it aint to play
Posted: Sun May 20, 2007 12:45 am
by Snudge
[SD]Master_Wong wrote:Therealmixmax2 wrote:Ok, buying items, but they aren't actually paying to use the game, therefore they can play for free by choice, and then joymax doesn't need to care if they exist :3
#
about sums it up and in saying that i reinstalled sro today anyone care to make a guess why
and it aint to play
To keep me company?
How sweet... *blushes...*
Posted: Sun May 20, 2007 12:48 am
by [SD]Master_Wong
Snudge wrote:[SD]Master_Wong wrote:Therealmixmax2 wrote:Ok, buying items, but they aren't actually paying to use the game, therefore they can play for free by choice, and then joymax doesn't need to care if they exist :3
#
about sums it up and in saying that i reinstalled sro today anyone care to make a guess why
and it aint to play
To keep me company?
How sweet... *blushes...*
lmao
aww babes you mean a lot to me but it just wont work you play silkroad and well i dont, i hope we can stil be friends
Posted: Sun May 20, 2007 1:07 am
by Snudge
[SD]Master_Wong wrote:Snudge wrote:[SD]Master_Wong wrote:Therealmixmax2 wrote:Ok, buying items, but they aren't actually paying to use the game, therefore they can play for free by choice, and then joymax doesn't need to care if they exist :3
#
about sums it up and in saying that i reinstalled sro today anyone care to make a guess why
and it aint to play
To keep me company?
How sweet... *blushes...*
lmao
aww babes you mean a lot to me but it just wont work you play silkroad and well i dont, i hope we can stil be friends
Ah well, I guess we can.. I'll just see you in WoW
But can I be the Demon next time please? I just hate being whipped by that Succubus..
Posted: Sun May 20, 2007 1:39 am
by BrokenSaint
T_T
Posted: Sun May 20, 2007 1:40 am
by Snudge
BrokenSaint wrote:T_T
A dirty mind's a joy forever.
Posted: Sun May 20, 2007 2:38 am
by BrokenSaint
Hm... I can't decide. Nachos or Tamales...? Hm.....
Posted: Sun May 20, 2007 9:45 am
by [SD]Master_Wong
Snudge wrote:[SD]Master_Wong wrote:Snudge wrote:[SD]Master_Wong wrote:Therealmixmax2 wrote:Ok, buying items, but they aren't actually paying to use the game, therefore they can play for free by choice, and then joymax doesn't need to care if they exist :3
#
about sums it up and in saying that i reinstalled sro today anyone care to make a guess why
and it aint to play
To keep me company?
How sweet... *blushes...*
lmao
aww babes you mean a lot to me but it just wont work you play silkroad and well i dont, i hope we can stil be friends
Ah well, I guess we can.. I'll just see you in WoW
But can I be the Demon next time please? I just hate being whipped by that Succubus..
sure you know i like it kinky
Posted: Sun May 20, 2007 4:21 pm
by PureOwnage
The only reason Blizzard is so good is because the game is P2P and they have a much large customer support section and company than JM.
Posted: Mon May 21, 2007 6:20 pm
by Deadly EYez
Hellsing wrote:Did you get your gold back yet? If not don't get your hopes up. It happened to my friend and it wasn't able to be recovered.
You fail!!
This message is directly from Specialist Sandeval, my apologies for not
contacting you online.
Thank you for your patience and understanding while I investigated the situation
that you reported. I have concluded the investigation of the account ******,
and was able to restore as much of the missing gold and items as possible. I do apologize
for any inconvenience this situation may have caused you.
After a thorough investigation, we have found this account to be eligible for
restoration. The details of the characters and/or items restored are contained
below. Please be aware that your computer may contain a malicious software
program, such as a keylogger, or the account information and password may have
been shared with others. In either case, you are responsible for maintaining
the confidentiality of your Password, and you will be responsible for all uses
of your Password, whether or not authorized by you. Also, note that the security
of the Account is your responsibility. Please take a moment to review the
World of Warcraft Terms of Use at
Just got this email, got everything back, even my pet..
Posted: Mon May 21, 2007 6:53 pm
by Chaby
[SD]Master_Wong wrote:Therealmixmax2 wrote:Ok, buying items, but they aren't actually paying to use the game, therefore they can play for free by choice, and then joymax doesn't need to care if they exist :3
#
about sums it up and in saying that i reinstalled sro today anyone care to make a guess why
and it aint to play
To uninstall it again?