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About PayPal

Posted: Fri Dec 23, 2011 12:15 pm
by Swindler
Uhm, so I bought 3000 gpotatoes with Paypal for 30 euro(279SEK) to a game I play, everything went fine but when I checked my bank account this morning I've noticed that the 30 euro haven't been taken from my account and there is no information that there will, usually when I've bought something from my account the amount you spent always get into an special tab called "Protected Amount" which means that the money still is on your account but you cant use them. But now there isnt any, I checked my mail and I have gotten a receipt from Paypal.

I bought the 3k gpots around 0:30 am, I usually get money the exact time the clock hit midnight from my study loan. Is it possible that the money might have been delayed and the 30 euro I spent is on credit or something? :?

I didn't check my bank account before purchasing since the money always have been at my account at midnight so I didn't care to look. When I check my paypal account it says that the payment is complete and there is absolutely no trace of me purchasing anything the last 5 days on my bank account.

Re: About PayPal

Posted: Fri Dec 23, 2011 2:13 pm
by Toshiharu
Send in a support ticket to paypal? Maybe you had money already in your paypal? I don't know. Uhh.. see the payment detail's see where the money was taken from.

Re: About PayPal

Posted: Fri Dec 23, 2011 3:36 pm
by ltsune
It is probably delayed. I don't know about your bank, but in some cases it can take even up to a couple of days for it to pop up on your bank account page.

I've experienced it a couple of times before. I say, wait a couple of days and if nothing happens, you can either contact the bank or paypal. Paypal usually answers pretty fast by e-mail :)

Re: About PayPal

Posted: Fri Dec 23, 2011 8:54 pm
by Swindler
Toshiharu wrote:Send in a support ticket to paypal? Maybe you had money already in your paypal? I don't know. Uhh.. see the payment detail's see where the money was taken from.

Yeah I did, it is taken straight from my bank account.

ltsune wrote:It is probably delayed. I don't know about your bank, but in some cases it can take even up to a couple of days for it to pop up on your bank account page.

I've experienced it a couple of times before. I say, wait a couple of days and if nothing happens, you can either contact the bank or paypal. Paypal usually answers pretty fast by e-mail :)

I use Swedbank, and I bought another 2k gpotatoes before, and they show up on my account perfectly fine under the "protected amount" tab. I just wait a couple of days and keep around 30 euros on the account and see what happens.

Re: About PayPal

Posted: Sat Dec 24, 2011 12:20 am
by vietxboy911
Probably is delayed. Not too long ago, I made a purchase from my bank account and it was charged a few moments after I made the purchase. But when the product shipped, The payment totally disappeared from my bank history, but a few days later it showed up again and I was charged the money.

Re: About PayPal

Posted: Sat Dec 24, 2011 8:57 am
by Zephyrir
You can't do much at the moment, I'm afraid. It would be the best to call customer service - as it seems to be a PP sided trouble - which is off for 2 more days.

Re: About PayPal

Posted: Mon Dec 26, 2011 2:21 am
by Swindler
Checked my bankaccount, the money has been taken now(sadly)