Page 1 of 1

Computer problem

Posted: Fri Jun 17, 2011 11:23 pm
by LaloHao
I gotta tell you this is really stupid, i have an HP notebook tx1232la which literally fried, at least the motherboard did. I sent it to repair because it still had a warranty but after they "fixed" it and brought it back to me a lot of the stuff didn't work.

So basically all i have now it's just a regular laptop; touchscreen doesn't work, neither does the bluetooth, or the video card, now that the warranty has ended they won't do anything :banghead:

I heard it's possible to fix it but i couldn't find anything, have you guys heard about this before? Apparently what they did was changing the motherboard for a new one(same model) but i don't know how it all stopped working.

I hope you guys can help me this really sucks now :sohappy:

Re: Computer problem

Posted: Fri Jun 17, 2011 11:28 pm
by cpinney
sounds like you need drivers

http://h10025.www1.hp.com/ewfrf/wc/soft ... ct=3437934

give that link a try

Re: Computer problem

Posted: Fri Jun 17, 2011 11:46 pm
by LaloHao
I have all the drivers installed, it's the first thing i did but i think the computer doesn't recognize all the devices

Re: Computer problem

Posted: Sat Jun 18, 2011 12:28 am
by William-CL
If Windows was Installed on a Different motherboard, there lies your problem. You need to reinstall Windows.

Windows is looking for the old motherboard when trying to access those Devices.

Re: Computer problem

Posted: Sat Jun 18, 2011 12:55 am
by LaloHao
Mmm didn't know that, but i've already reinstalled XP, and now recently i installed seven just incase that was the case, but it still doesn't recognize that stuff

Re: Computer problem

Posted: Sat Jun 18, 2011 1:00 am
by William-CL
Was it a clean reinstall, or did you do the shortcut allowing you to back up data? You need to move all Wanted Items to an external. Format before reinstalling Windows. You also need to reset the Bios

Re: Computer problem

Posted: Sat Jun 18, 2011 1:04 am
by LaloHao
I guess i need to format then, how do i reset the bios?

edit: im formatting right now at 60%, after i reinstall all that's left is to reset bios, i checked a few videos on how to do it but i think the problem is gonna be to find out my bios update file

Re: Computer problem

Posted: Sat Jun 18, 2011 1:49 am
by William-CL
I could explain it, but this is easier to use
http://www.ehow.com/how_4740583_reset-bios-laptop.html